WH16NS60 has sleep bug even on correct firmware

[nobii]

I feel like I've tried everything here-- just recently purchased a WH16NS60 and flashed it to 1.02MK. I have only ever gotten one disk to read successfully in MakeMKV (Rogue One 4K), but every other disk will just stop after a few minutes (showing "No disk inserted"), which from what I know is the sleep bug.

I've tried WH16NS60 firmware from the "all you need" pack as well as the MK firmware pack, and all different versions from 1.01 to 1.03. MakeMKV shows that the versions are being changed every time a new firmware is flashed, so it's clearly working.

What can I do to actually get my disks to read?

[Billycar11]

thats not the sleep bug
sleepbug the drive make a bad grinding resetting noise
your issue is
dirty disc or laser or lg just being lg

[nobii]

Did some testing and found that it just stops after exactly two minutes. Any disk that can be read in that time will rip just fine, but anything that’s on the larger side in terms of size (a lot of my UHD disks) won’t read because the drive times out before it can finish. I do also hear some noises that I didn’t think were normal, though I’m not particularly knowledgeable so I’m not sure what’s just normal sounds for reading a disk and what isn’t.

[MartyMcNuts]

Did some testing and found that it just stops after exactly two minutes. Any disk that can be read in that time will rip just fine, but anything that’s on the larger side in terms of size (a lot of my UHD disks) won’t read because the drive times out before it can finish. I do also hear some noises that I didn’t think were normal, though I’m not particularly knowledgeable so I’m not sure what’s just normal sounds for reading a disk and what isn’t.

Always let windows initialise the disc first so you can see it in explorer BEFORE opening the MakeMKV application.

Also, clean the discs before doing anything. This is especially true for UHD discs as they often have an invisible layer of film on them from the manufacturing process. Give the disc a good wipe with a microfibre cloth before inserting it in your drive. Occasionally a disc needs more than a wipe and may need to be washed in soapy water and dried with a microfibre cloth then left to finish air drying overnight.

[nobii]

Tried cleaning the ones that are giving issues, and still no luck.

I'm likely going to look into another drive. I’ve commonly seen specific UHD models on sites like Ebay (particularly the BDR-S11JX) and wanted to know if drives like these would be compatible with MakeMKV with firmware flashing or if they would just simply not work (given that that model and many I have seen are not explicitly on the list of compatible Pioneer drives).

[Billycar11]

Tried cleaning the ones that are giving issues, and still no luck.

I'm likely going to look into another drive. I’ve commonly seen specific UHD models on sites like Ebay (particularly the BDR-S11JX) and wanted to know if drives like these would be compatible with MakeMKV with firmware flashing or if they would just simply not work (given that that model and many I have seen are not explicitly on the list of compatible Pioneer drives).

Lots of those are fakes and recases

[Mr. Red]

How is your Drive connected to the PC?
If it uses an external enclosure and is connected via USB, check if USB Power saving is enabled.
This is normally only a problem for slim drives that are solely powered via the USB port, but it's worth a try.

[nobii]

My drive is in an enclosure and I've tried the USB connection in a multitude of different ports, including my highest speed port on the motherboard, with no luck. I've checked that USB suspend is disabled in control panel and even disabled "allow the computer to turn off this device to save power" for some of the generic USB devices in device manager.

If it helps, I have a NexStar DX2 enclosure. That enclosure takes DC power as well, so it's not powered explicitly by USB.