The Batman (2022) 4k not detected on BP60NB10

[capuchin]

Hi all! First post here.

I've been using my BP60NB10 for a couple months now and haven't had any issues until about a week ago I tried to rip Godzilla Minus One. The bluray disc worked fine, but the 4k disc for the movie wasn't being detected. I assumed it was a disc issue because my other 4ks were still working fine, so I returned it. Now I just picked up The Batman and tried to rip that one, but same issue. The bluray disc reads and rips fine, but the 4k disc isn't being detected. It isn't that it's failing the rip, but that it's not being detected at all.

Is this a drive issue? Disc issue? Firmware issue? Any advice is appreciated.
Here's my drive info:

Drive Information
OS device name: /dev/sr0
Manufacturer: HL-DT-ST
Product: BD-RE BP60NB10
Revision: 1.02
Serial number: removed
Firmware date: 2120-05-07 09:35
Bus encryption flags: 17
Highest AACS version: 82

LibreDrive Information
Status: Enabled
Drive platform: MT1959
Firmware type: Patched (microcode access re-enabled)
Firmware version: 1.02
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

No disc inserted

[charnathan]

There's two possible issues: 1) the disc is bad or 2) the laser went bad and can't break the third layer since this is a triple layer disc.

In reality you should try and get additional drives. This way you can test if it's a bad disc or a bad drive.