LayzeeDayzee wrote: ↑Mon Feb 09, 2026 11:21 pm
I recently purchased a drive from Asmcom.
Specifically it was the listing "Drive with Vantec NST-510S3-BK Enclosure, On Sale !!!". It hasn't arrived yet, of course, as I only ordered it yesterday, but the service that I have received so far has been incredible. As an example, I realized fairly early on that I had accidentally ordered the wrong version of the drive. The version I wanted had firmware 1.00de, which supports MakeMKV,, AnyDVDHD
and DVDfab but I accidentally ordered the version with firmware 1.03mk which
doesn't support DVDfab. I contacted Asmcom via email and asked if it would be possible to instead switch my order to the version that I wanted. Even though I had already paid (and within just 10-15 minutes of having sent the email, I might add) Asmcom told me that it was no problem and said that they would instead send me the version that I wanted and confirmed the same for me just a few moments ago (as of time of writing) in another email. Additionally, I just received another email saying that they had not only upgraded my postage, free of charge, to 1st class, but that my drive is
also going to ship tomorrow, three days ahead of schedule!
I've genuinely never had service this incredible, it feels almost unreal. On service alone, I have absolutely no reservations whatsoever recommending Asmcom to anyone looking for a UHD friendly drive, you will not be disappointed. As for the product (the drive) itself, I'll post a review after I receive it and I've had a chance to test it, but I highly doubt that I'll be disappointed.
Thanks again,
LayzeeDayzee
Hi @ayzeeDayzee
Thank you very much for taking the time to post such a detailed and kind review.
We genuinely appreciate it.
We always try to respond quickly, especially when it comes to firmware versions, as we fully understand how important compatibility is with
MakeMKV, Leawo, AnyDVD HD and DVDFab. Ordering the wrong firmware version can happen easily, so we were more than happy to correct this for you straight away and ensure you received the
1.00DE firmware version you actually wanted.
Upgrading your postage and dispatching early is simply how we like to operate when possible. If we can improve a customer’s experience, we will.
Three days early dispatch and a free postage upgrade is always a nice bonus
We are very grateful for your recommendation and your trust in us. That means a lot, especially within the MakeMKV community where
knowledge, transparency and proper firmware support really matter.
If you need any assistance with
setup, firmware verification or LibreDrive status, just drop us a message and we will be happy to help.
Thank you again for your support.
Kind regards,
Asmcom
UHD Friendly Drives Team