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Special Notice for US Customers:
Important: New $12 International Collect on Delivery (ICOD) Fee for U.S. Customers
UPS has introduced a new $12 USD ICOD (International Collect on Delivery) Fee for shipments to the United States if duties, taxes, or other government-related charges ("Duties") are not paid prior to delivery.
This fee will be collected directly from the recipient at the time of delivery. This will be an additional fee on top of any import duty that is liable for the US. It is impossible for us to know what import duty is for every state in the US, so please check this out.
How to Avoid Paying the Fee on Delivery
To avoid the $12 ICOD fee, recipients can prepay Duties online before delivery using one of the following methods:
• Apple Pay
• Google Pay
• Credit card (Visa, Mastercard, or Discover)
Prepayment can be made through the UPS Import Payment Processing Application (IPPA).
Ensure Accurate Contact Details Are Provided
To receive the prepayment notification and secure payment link, it's essential that the following recipient details are entered correctly when placing your order:
• Full name
• Email address
• Phone number
Please double-check these details to avoid delays or unexpected charges.
Both recipients and shippers are responsible for providing accurate contact information to ensure a smooth delivery process.
A payment link will also be available through the tracking page on UPS.com, enabling recipients to pay in advance and avoid the ICOD Fee.
**Warranty Policy — this policy supersedes any previous posts**
As you may know, Pioneer has unfortunately ceased global manufacturing and official support for optical drives. **UHD Friendly Drives are no longer able to offer direct manufacturer support or warranty for Pioneer Blu-ray drives.**
That said, our commitment to you remains unchanged. Here’s how we’ll continue to assist:
**12-Month Customer Support**
For any Pioneer Blu-ray optical drives purchased from us, we offer 12 months of customer support, which includes troubleshooting assistance, setup guidance, and technical help for any issues that may arise during this period. We're here for you!
**30-Day Money-Back Guarantee**
If you're not completely satisfied with your Pioneer Blu-ray Writer Drive for any reason, we offer a 30-day money-back guarantee. You can return the product within 30 days of receipt for a full refund, provided the product is in its original condition, including all packaging and accessories. While Pioneer's direct warranty support is no longer available, we remain confident in the reliability of these drives, which have earned their reputation as top-tier products.
We understand that this change may be disappointing, and we want to emphasise that Pioneer Blu-ray optical drives are incredibly reliable and of the highest quality. We highly recommend them to anyone who has not yet experienced the exceptional performance of these products. They continue to be one of the best choices in the market for those seeking superior optical drive performance.
Thank you for being so understanding and for continuing to trust us. If you have any questions or concerns, please don't hesitate to reach out. We're here to support you every step of the way!
If you have any questions or concerns, please reach out.
Kind regards,
**Asmcom**
UHD Friendly Drives Team.
Note: Special Offer for MakeMKV Forum Members!!! Hitachi BP55 Super Slim External Blu-ray Drive. You must use the weblinks below, or you will not get the offer.
Important
Important Usage Recommendation: To preserve the lifespan of your Blu-ray drive, we do not recommend using it for direct playback of movie discs. Continuous playback can lead to premature laser wear. Our drives are ripping-optimised, not for use as regular movie players.
Instead, use trusted third-party software like MakeMKV to convert your 4K discs into a digital file or ISO container, which is a more reliable and drive-friendly solution for playback on your device. Once ripped, your content can be viewed repeatedly without further stressing the drive.
Let’s be smart about it:
Don’t use your drive for playback. The laser will wear out.
These drives are built for ripping, not repeated movie watching.
Use MakeMKV to create a digital copy. Then play it all you want, guilt-free and drive-friendly.
In short: Use your drive like it’s a tool, not a television.
[/color]BP55EB40WBU40NCC1-00DE - Drive with Carry Case Option. Hitachi BP55 Super Slim External Blu-ray Drive with Hitachi BP60-NB10 firmware BU40N 1-00DE, " 1-00DE Supports: DVDfab, MakeMKV, Xreveal Pro & AnyDVDHD, Drive with Carry Case Option". External Super-Slim USB 2.0 / 3.0 Compatible, Firmware 1-00mk, Reads 4K UHD Discs, Libre-Drive Friendly Drive with Carry Case Option. Costs £129.99 Plus Postage
[/b] - [/color]BP55EB40WBU40ND1-00DE - Drive Only Option. Hitachi BP55 Super Slim External Blu-ray Drive with Hitachi BP60-NB10 firmware BU40N 1-00DE, " 1-00DE Supports: DVDfab, MakeMKV, Xreveal Pro & AnyDVDHD, Drive Only Option". External Super-Slim USB 2.0 / 3.0 Compatible, Firmware 1-00mk, Reads 4K UHD Discs, Libre-Drive Friendly Drive Only. Costs £119.99 Plus Postage
[/color]BP55EB40WBU40NCC1-00MK - Drive with Carry Case Option. Hitachi BP55 Super Slim External Blu-ray Drive with Hitachi BP60-NB10 firmware 1-00MK, " 1-00MK Supports: MakeMKV, Xreveal Pro & AnyDVDHD, Drive with Carry Case Option". External Super-Slim USB 2.0 / 3.0 Compatible, Firmware 1-00mk, Reads 4K UHD Discs, Libre-Drive Friendly Drive with Carry Case Option. Costs £129.99 Plus Postage
[/color]BP55EB40WBU40ND1-00MK - Drive Only Option. Hitachi BP55 Super Slim External Blu-ray Drive with Hitachi BP60-NB10 firmware 1-00MK, " 1-00MK Supports: MakeMKV, Xreveal Pro & AnyDVDHD, Drive Only Option". External Super-Slim USB 2.0 / 3.0 Compatible, Firmware 1-00mk, Reads 4K UHD Discs, Libre-Drive Friendly Drive Only. Costs £119.99 Plus Postage
. Thanks Harry