Playback issue on Dune HD Homatics Box R 4k Plus

[buttergolem]

Hello together,
I have just bought the Verbatim 43888 one of my BluRays with the free MakeMKV version. The mkv file works on my pc and has the following ffprobe data:

Code: Select all

ffprobe version 4.4.2-0ubuntu0.22.04.1 Copyright (c) 2007-2021 the FFmpeg developers
  built with gcc 11 (Ubuntu 11.2.0-19ubuntu1)
  configuration: --prefix=/usr --extra-version=0ubuntu0.22.04.1 --toolchain=hardened --libdir=/usr/lib/x86_64-linux-gnu --incdir=/usr/include/x86_64-linux-gnu --arch=amd64 --enable-gpl --disable-stripping --enable-gnutls --enable-ladspa --enable-libaom --enable-libass --enable-libbluray --enable-libbs2b --enable-libcaca --enable-libcdio --enable-libcodec2 --enable-libdav1d --enable-libflite --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libgme --enable-libgsm --enable-libjack --enable-libmp3lame --enable-libmysofa --enable-libopenjpeg --enable-libopenmpt --enable-libopus --enable-libpulse --enable-librabbitmq --enable-librubberband --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libsrt --enable-libssh --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzimg --enable-libzmq --enable-libzvbi --enable-lv2 --enable-omx --enable-openal --enable-opencl --enable-opengl --enable-sdl2 --enable-pocketsphinx --enable-librsvg --enable-libmfx --enable-libdc1394 --enable-libdrm --enable-libiec61883 --enable-chromaprint --enable-frei0r --enable-libx264 --enable-shared
  WARNING: library configuration mismatch
  avcodec     configuration: --prefix=/usr --extra-version=0ubuntu0.22.04.1 --toolchain=hardened --libdir=/usr/lib/x86_64-linux-gnu --incdir=/usr/include/x86_64-linux-gnu --arch=amd64 --enable-gpl --disable-stripping --enable-gnutls --enable-ladspa --enable-libaom --enable-libass --enable-libbluray --enable-libbs2b --enable-libcaca --enable-libcdio --enable-libcodec2 --enable-libdav1d --enable-libflite --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libgme --enable-libgsm --enable-libjack --enable-libmp3lame --enable-libmysofa --enable-libopenjpeg --enable-libopenmpt --enable-libopus --enable-libpulse --enable-librabbitmq --enable-librubberband --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libsrt --enable-libssh --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzimg --enable-libzmq --enable-libzvbi --enable-lv2 --enable-omx --enable-openal --enable-opencl --enable-opengl --enable-sdl2 --enable-pocketsphinx --enable-librsvg --enable-libmfx --enable-libdc1394 --enable-libdrm --enable-libiec61883 --enable-chromaprint --enable-frei0r --enable-libx264 --enable-shared --enable-version3 --disable-doc --disable-programs --enable-libaribb24 --enable-libopencore_amrnb --enable-libopencore_amrwb --enable-libtesseract --enable-libvo_amrwbenc --enable-libsmbclient
  libavutil      56. 70.100 / 56. 70.100
  libavcodec     58.134.100 / 58.134.100
  libavformat    58. 76.100 / 58. 76.100
  libavdevice    58. 13.100 / 58. 13.100
  libavfilter     7.110.100 /  7.110.100
  libswscale      5.  9.100 /  5.  9.100
  libswresample   3.  9.100 /  3.  9.100
  libpostproc    55.  9.100 / 55.  9.100
[matroska,webm @ 0x55db299f0f80] Could not find codec parameters for stream 4 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' (0) and 'probesize' (5000000) options
[matroska,webm @ 0x55db299f0f80] Could not find codec parameters for stream 5 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' (0) and 'probesize' (5000000) options
[matroska,webm @ 0x55db299f0f80] Could not find codec parameters for stream 6 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' (0) and 'probesize' (5000000) options
Input #0, matroska,webm, from 'Top.Gun.Maverick.2022.German.1080p.BluRay.H264.Remux.mkv':
  Metadata:
    title           : Top Gun: Maverick
    encoder         : libmakemkv v1.17.8 (1.3.10/1.5.2) x86_64-linux-gnu
    creation_time   : 2024-11-20T18:19:48.000000Z
  Duration: 02:10:14.53, start: 0.000000, bitrate: 35565 kb/s
  Chapters:
    Chapter #0:0: start 0.000000, end 185.226708
      Metadata:
        title           : Chapter 01
    Chapter #0:1: start 185.226708, end 820.110958
      Metadata:
        title           : Chapter 02
    Chapter #0:2: start 820.110958, end 1282.948333
      Metadata:
        title           : Chapter 03
    Chapter #0:3: start 1282.948333, end 1959.415792
      Metadata:
        title           : Chapter 04
    Chapter #0:4: start 1959.415792, end 2687.518167
      Metadata:
        title           : Chapter 05
    Chapter #0:5: start 2687.518167, end 3234.940042
      Metadata:
        title           : Chapter 06
    Chapter #0:6: start 3234.940042, end 3609.606000
      Metadata:
        title           : Chapter 07
    Chapter #0:7: start 3609.606000, end 4059.305250
      Metadata:
        title           : Chapter 08
    Chapter #0:8: start 4059.305250, end 4546.166625
      Metadata:
        title           : Chapter 09
    Chapter #0:9: start 4546.166625, end 5017.721042
      Metadata:
        title           : Chapter 10
    Chapter #0:10: start 5017.721042, end 5509.128625
      Metadata:
        title           : Chapter 11
    Chapter #0:11: start 5509.128625, end 6092.628208
      Metadata:
        title           : Chapter 12
    Chapter #0:12: start 6092.628208, end 6528.063208
      Metadata:
        title           : Chapter 13
    Chapter #0:13: start 6528.063208, end 7042.410375
      Metadata:
        title           : Chapter 14
    Chapter #0:14: start 7042.410375, end 7393.135750
      Metadata:
        title           : Chapter 15
    Chapter #0:15: start 7393.135750, end 7814.528000
      Metadata:
        title           : Chapter 16
  Stream #0:0(eng): Video: h264 (High), yuv420p(progressive), 1920x1080 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc
    Metadata:
      BPS-eng         : 29902389
      DURATION-eng    : 02:10:14.515041666
      NUMBER_OF_FRAMES-eng: 187361
      NUMBER_OF_BYTES-eng: 29209084078
      SOURCE_ID-eng   : 001011
      _STATISTICS_WRITING_APP-eng: MakeMKV v1.17.8 linux(x64-release)
      _STATISTICS_WRITING_DATE_UTC-eng: 2024-11-20 18:19:48
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
  Stream #0:1(eng): Audio: truehd, 48000 Hz, 7.1, s32 (24 bit) (default)
    Metadata:
      title           : Surround 7.1
      BPS-eng         : 4303512
      DURATION-eng    : 02:10:14.515833333
      NUMBER_OF_FRAMES-eng: 9377419
      NUMBER_OF_BYTES-eng: 4203732812
      SOURCE_ID-eng   : 001100
      _STATISTICS_WRITING_APP-eng: MakeMKV v1.17.8 linux(x64-release)
      _STATISTICS_WRITING_DATE_UTC-eng: 2024-11-20 18:19:48
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
  Stream #0:2(eng): Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s
    Metadata:
      title           : Surround 5.1
      BPS-eng         : 640000
      DURATION-eng    : 02:10:14.528000000
      NUMBER_OF_FRAMES-eng: 244204
      NUMBER_OF_BYTES-eng: 625162240
      SOURCE_ID-eng   : 001100
      _STATISTICS_WRITING_APP-eng: MakeMKV v1.17.8 linux(x64-release)
      _STATISTICS_WRITING_DATE_UTC-eng: 2024-11-20 18:19:48
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
  Stream #0:3(deu): Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s
    Metadata:
      title           : Surround 5.1
      BPS-eng         : 640000
      DURATION-eng    : 02:10:14.528000000
      NUMBER_OF_FRAMES-eng: 244204
      NUMBER_OF_BYTES-eng: 625162240
      SOURCE_ID-eng   : 001102
      _STATISTICS_WRITING_APP-eng: MakeMKV v1.17.8 linux(x64-release)
      _STATISTICS_WRITING_DATE_UTC-eng: 2024-11-20 18:19:48
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
  Stream #0:4(eng): Subtitle: hdmv_pgs_subtitle
    Metadata:
      BPS-eng         : 36947
      DURATION-eng    : 01:57:12.337812500
      NUMBER_OF_FRAMES-eng: 2906
      NUMBER_OF_BYTES-eng: 32478756
      SOURCE_ID-eng   : 001200
      _STATISTICS_WRITING_APP-eng: MakeMKV v1.17.8 linux(x64-release)
      _STATISTICS_WRITING_DATE_UTC-eng: 2024-11-20 18:19:48
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
  Stream #0:5(deu): Subtitle: hdmv_pgs_subtitle
    Metadata:
      BPS-eng         : 31895
      DURATION-eng    : 02:09:27.447187500
      NUMBER_OF_FRAMES-eng: 2774
      NUMBER_OF_BYTES-eng: 30967934
      SOURCE_ID-eng   : 001203
      _STATISTICS_WRITING_APP-eng: MakeMKV v1.17.8 linux(x64-release)
      _STATISTICS_WRITING_DATE_UTC-eng: 2024-11-20 18:19:48
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
  Stream #0:6(deu): Subtitle: hdmv_pgs_subtitle
    Metadata:
      BPS-eng         : 581
      DURATION-eng    : 02:09:27.447187500
      NUMBER_OF_FRAMES-eng: 50
      NUMBER_OF_BYTES-eng: 564726
      SOURCE_ID-eng   : 001203
      _STATISTICS_WRITING_APP-eng: MakeMKV v1.17.8 linux(x64-release)
      _STATISTICS_WRITING_DATE_UTC-eng: 2024-11-20 18:19:48
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID

I can play it with VLC-Player without any issue. But when I try to watch it via my Dune HD 4k Plus with an attached external SSD and it only plays the first few seconds of the intro and then closes the movie.

Does anyone one have the same issue or maybe knows how to handle this issue?

Thank you in advance.

[flojo]

Which player? Could your chosen player crash if it can't read the file fast enough or if it fails to fill a buffer once?

I have the OEM Homatics version and it doesn't come with a player ... I don't think. I've used VLC and Kodi via NFSv4 and it works fine. Kodi in particular will by default tell you if it can't read the file fast enough for playback, which is handy for debugging. There's Nova player but it seemingly doesn't support NFS and it seemingly suffers from stuck frames when using via Samba.

From USB, VLC and Kodi play the files fine as well (never tried Nova). In the beginning I did try a 4K remux of Misery (1990) from USB, it worked fine with Kodi.

I've used Google Play store to install VLC and Nova. For Kodi I used the official APK. I've also used CoreELEC in the past, it worked fine via NFS and I think I did try USB.

[buttergolem]

Hi flojo,
I was using the onboard VLC-Player on my Dune Box and installed Kodi, as you recommended. Kodi show all important info about the selected file, e.g. the damn file size. Turned out i just copied about 300MB of my 30GB mkv file - I just don't know how that happend. But I just copied the complete movie on my SDD and it works like cake.

Thank you for your input