HK files not downloading

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philb1701
Posts: 110
Joined: Sat Jul 04, 2015 10:58 am

HK files not downloading

Post by philb1701 »

With the exception of the actual name of the media itself, I have been getting this error since June 13th, when John Wick Chapter 4 came out. It has continued with EVERY 4K media I attempt to rip. Blu-ray versions of the same title (specifically John Wick Chapter 4) work perfectly fine.

Automatic SDF downloading is disabled or failed.
Using LibreDrive mode (v06.3 id=64754CF46FCA)
Using direct disc access mode
Loaded content hash table, will verify integrity of M2TS files.
Downloading latest HK to /Users/bark2995/Library/MakeMKV ...
Automatic HK downloading is disabled or failed.
Saved AACS dump file as /Users/bark2995/Library/MakeMKV/MKB20_v77_TIME_BANDITS_43C6.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc

I am at a loss to understand what is happening and what to do about it.
I have confirmed internet access it turned on in the app.
I have verified that permissions are on via the macOS software (Ventura 13.4)
Read/write permissions have been turned on all the way up the chain right to the end user volume.

I used to rely on this program because it was reliable and it worked with a minimum of fuss and bother.

Unfortunately, I can no longer say that either is applicable now.

Any and all assistance would be greatly appreciated.

I'm open to trying almost anything.
Billycar11
Posts: 4359
Joined: Sun Aug 24, 2014 5:49 am

Re: HK files not downloading

Post by Billycar11 »

try clearing your dns cache or changing your dns
Buy a UHD drive from the guide and how to video maker: https://www.makemkv.com/forum/viewtopic ... 20&t=17831
UHD Drives Guide: https://www.makemkv.com/forum/viewtopic ... 16&t=19634
Auto flash kit $25 Email me for one Billycar5924@gmail.com
philb1701
Posts: 110
Joined: Sat Jul 04, 2015 10:58 am

Re: HK files not downloading

Post by philb1701 »

Deleted my Ethernet connection and restored it.

Will try again later to connect.

Still seems funny that only the 4K media won't work.
d00zah
Posts: 1586
Joined: Mon Jun 06, 2016 8:23 pm

Re: HK files not downloading

Post by d00zah »

philb1701 wrote:
Fri Jun 23, 2023 10:41 pm
Still seems funny that only the 4K media won't work.
Only 4K media requires 'per release' hash key updates (AACS 2.x) to decode.
philb1701
Posts: 110
Joined: Sat Jul 04, 2015 10:58 am

Re: HK files not downloading

Post by philb1701 »

I seem too have a recurrence of the problem.
I did have it resolved by setting up a VPN which did fix the problem earlier but doesn't seem to make a difference now.
So far it hasn't prevented me from converting the files I want with the exception of one that others are having problems with as well.

I will monitor the situation and update as need be.
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