[SOLVED] Optical disk drive unrecognized

[pmatos]

I have a bluray drive on a recent arch installation that's not detected even though I am a member of the optical group. Even running under sudo does not help.

It just says

Code: Select all

the program cannot find any usable optical drives.

Is there a verbose flag or something so I can understand what's actually going on? I can mount (/dev/sr0) and watch dvds using it in mplayer.

[pmatos]

I have a bluray drive on a recent arch installation that's not detected even though I am a member of the optical group. Even running under sudo does not help.

It just says

Code: Select all

the program cannot find any usable optical drives.

Is there a verbose flag or something so I can understand what's actually going on? I can mount (/dev/sr0) and watch dvds using it in mplayer.

With debug I get this in the debug file:

Code: Select all

Debug log started at Mon Jun 11 13:30:17 2018 , written by MakeMKV v1.12.2 linux(x64-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.12.2 linux(x64-release) started
001004:0000 Debug logging enabled, log will be saved as /home/pmatos//MakeMKV_log.txt
001003:0020 DEBUG: Code 2 at O9F4i`a@>+vYs)L9K@~q/p,k:121261428
005042:0000 The program can't find any usable optical drives.

[Woodstock]

Have you read through this topic yet? http://makemkv.com/forum2/viewtopic.php?f=3&t=16939

[pmatos]

Have you read through this topic yet? http://makemkv.com/forum2/viewtopic.php?f=3&t=16939

Thanks for the reference.

[alienbob64]

What I discovered when I had this issue was that the default Installation folder was "C:/Program Files (x86)" (32 bit install folder)

Looking at task manager I saw this process running;
MakeMKV application (32 bit)

Since I am running a Windows 10 64 bit, I changed the install folder to "C:/Program Files" (64 bit install folder) and that seems to have fixed the issue,
as long as you run as administrator.

Looking at task manager I now see these processes running;
MakeMKV application (32 bit)
MakeMKV console Application (Properties indicate this process is associated with makemkvcon64.exe)

[pmatos]

What I discovered when I had this issue was that the default Installation folder was "C:/Program Files (x86)" (32 bit install folder)

Looking at task manager I saw this process running;
MakeMKV application (32 bit)

Since I am running a Windows 10 64 bit, I changed the install folder to "C:/Program Files" (64 bit install folder) and that seems to have fixed the issue,
as long as you run as administrator.

Looking at task manager I now see these processes running;
MakeMKV application (32 bit)
MakeMKV console Application (Properties indicate this process is associated with makemkvcon64.exe)

I am on Linux. My problem was I was missing the sg kernel module. A modprobe sg, sorted it out.