Blu-Ray Drive Stuck On Loading Disk

[pilot kaboom]

Hello forum,
I have recently obtained an older Pioneer Blue-ray reader. Whenever I have tried to load a disk, it gets stuck at perpetually 'Disk is being loaded...'. I have tried just waiting literal hours, it is connected to known good SATA, and I have had this install of MakeMKV read and rip DVDs fine from another drive I have installed. I have tried loading many both BRs and DVDs in the new drive and it never gets past loading. I am aware that this drive is not capable of UHD disks and I have not been trying to read them. Here is the data from the MKV screen, but I can pull the drive out and get that more specific drive information if needed.

Screenshot_20260314_232251.png (77.26 KiB) Viewed 642 times

The other quirk of my setup is that it is running on TrueNAS Scale. Again, I have had this working for another drive and it seems to be perfectly capable for many other users, it is just this new drive that is giving me problems. I will also admit that I have not ensured the mechanical function of the drive with something like VCL as the drive is installed in my server and none of my other computers have a quick and easy way to troubleshoot a 5.25 inch drive. I will wrench on it if there is not something obvious I have fouled with the software. Thank you.

[MartyMcNuts]

Hello forum,
I have recently obtained an older Pioneer Blue-ray reader. Whenever I have tried to load a disk, it gets stuck at perpetually 'Disk is being loaded...'. I have tried just waiting literal hours, it is connected to known good SATA, and I have had this install of MakeMKV read and rip DVDs fine from another drive I have installed. I have tried loading many both BRs and DVDs in the new drive and it never gets past loading. I am aware that this drive is not capable of UHD disks and I have not been trying to read them. Here is the data from the MKV screen, but I can pull the drive out and get that more specific drive information if needed.

Screenshot_20260314_232251.png

The other quirk of my setup is that it is running on TrueNAS Scale. Again, I have had this working for another drive and it seems to be perfectly capable for many other users, it is just this new drive that is giving me problems. I will also admit that I have not ensured the mechanical function of the drive with something like VCL as the drive is installed in my server and none of my other computers have a quick and easy way to troubleshoot a 5.25 inch drive. I will wrench on it if there is not something obvious I have fouled with the software. Thank you.

Let the OS see and initialise the disc before opening the MakeMKV application and see if that helps.

You might have to connect the drive directly to a PC for further testing,