New user trying to decrypt a number of 4K UHD blurays, all give "unknown volume key"

Please post here for issues related to UHD discs
Post Reply
lonnym
Posts: 2
Joined: Sun May 18, 2025 4:16 pm

New user trying to decrypt a number of 4K UHD blurays, all give "unknown volume key"

Post by lonnym »

I have reported all of these to "svq@makemkv.com". However, it's suspicious that none of these worked. They're a cross-section of mainstream and more "boutique" titles across a variety of vendors:
  • 88 Films "Hell of the Living Dead" 4K UHD
    Scream Factory "John Carpenter's Vampires" 4K UHD
    Kino Lorber "Stephen King's Graveyard Shift" 4K UHD
    Criterion Collection "Godzilla vs. Biollante" 4K UHD
    Severin's "Rats Night of Terror" 4K UHD
    Vinegar Syndrome's "Brimstone & Treacle" 4K UHD
    Universal's "Nosferatu (2024)" 4K UHD
    Blue Underground's "Venom" 4K UHD
    Paramount's "Smile 2" 4K UHD
I believe I have the firmware flashed properly for my LG BP50NB40 (firmware is BP60NB10 1.00). Everything looks like it's working correctly, but I didn't expect to encounter "unknown volume key" for _every_ disc I tried.
lonnym
Posts: 2
Joined: Sun May 18, 2025 4:16 pm

Re: New user trying to decrypt a number of 4K UHD blurays, all give "unknown volume key"

Post by lonnym »

Update: I finally found a UHD disc that worked. I was able to successfully rip Sony/Columbia Picture's "2012" UHD blu-ray. So I guess it must be pretty commonplace that movies' keys are not yet available. Hopefully in a few days the titles below will work as well?
MrPenguin
Posts: 950
Joined: Thu Oct 19, 2023 11:31 pm

Re: New user trying to decrypt a number of 4K UHD blurays, all give "unknown volume key"

Post by MrPenguin »

lonnym wrote:
Sun May 18, 2025 8:26 pm
Update: I finally found a UHD disc that worked. I was able to successfully rip Sony/Columbia Picture's "2012" UHD blu-ray. So I guess it must be pretty commonplace that movies' keys are not yet available. Hopefully in a few days the titles below will work as well?
Yes, but all you need to do is email the TGZ dump file that MakeMKV creates to svq@makemkv.com and then wait for its key to be generated. While you're waiting, you can also try posting those same TGZ dump files here so that The Powers That KEYDB can examine them too.

You can download the KEYDB.cfg file, copy it into MakeMKV's data directory (i.e. where MakeMKV also writes its TGZ dump files) and restart MakeMKV. This will allow MakeMKV to use your KEYDB.cfg file as a "fallback" database.
Post Reply