www.makemkv.com

BlackMesa wrote: Wed Dec 27, 2023 2:21 am Sorry to hear of your loss at this time of year; condolences.

The Pioneer drive I got from you has died after only 9 months; I'm not sure if it's the enclosure or the drive itself. I've emailed you my details and order# to see if you can help. Hope to hear back from you soon. Thank you.

BlackMesa wrote: Wed Dec 27, 2023 2:21 am Sorry to hear of your loss at this time of year; condolences.

The Pioneer drive I got from yourselves has died after only 9 months; I'm not sure if it's the enclosure or the drive itself. I've emailed you my details and order# to see if you can help. Hope to hear back from you soon. Thank you.

asmcom wrote: Mon Jan 01, 2024 12:01 am

BlackMesa wrote: Wed Dec 27, 2023 2:21 am Sorry to hear of your loss at this time of year; condolences.

The Pioneer drive I got from you has died after only 9 months; I'm not sure if it's the enclosure or the drive itself. I've emailed you my details and order# to see if you can help. Hope to hear back from you soon. Thank you.

Hello,
Please send an email quoting BlackMesa from MakeMKV and we arrange to get your drive sorted. Please include your Name, Address and purchase date in the email.

Asmcom

uhdfriendlydrives@gmail.com

BlackMesa wrote: Thu Jan 04, 2024 12:10 am

asmcom wrote: Mon Jan 01, 2024 12:01 am

BlackMesa wrote: Wed Dec 27, 2023 2:21 am Sorry to hear of your loss at this time of year; condolences.

The Pioneer drive I got from you has died after only 9 months; I'm not sure if it's the enclosure or the drive itself. I've emailed you my details and order# to see if you can help. Hope to hear back from you soon. Thank you.

Hello,
Please send an email quoting BlackMesa from MakeMKV and we arrange to get your drive sorted. Please include your Name, Address and purchase date in the email.

Asmcom

uhdfriendlydrives@gmail.com

Sorry, I'm not sure what you mean by "send an email from MKV". I can't message you directly via these forums (not allowed as my account is new) and I don't see an option to do this via the app itself if that's what you meant. I've mailed you again with the requested information and received your auto-reply. The link provided in it bought be back to this thread. Look forward to hearing back from you. Thanks.

mediafor24 wrote: Sat Jan 06, 2024 1:54 am Hi Asmcom:

I have sent payment as requested; I am too new here to send you a private message, so I am just posting here so you know the money should be either there or on the way. Looking forward to hearing back from you.

Sincerely,

mediafor24

SpoonerUK wrote: Sat Jan 06, 2024 6:22 pm Just thought i'd pipe in and say what a fantastic experience I have had with Asmcom. I ordered a BDR-XS07TUHD just before Christmas, and i'm very happy with my purchase!

doctak wrote: Tue Jan 09, 2024 2:35 pm Great service from Asmcom!

Purchased a Pioneer BDR-XD07TB which was received today. Came well packaged in a nice carry case inside the retail box and with a power adapter.

Got a lot of useful information about the drive and how to correctly setup and use MakeMKV, some of which I had no idea about until reading the emails sent.

Definitely a 5 star service! To say I'm chuffed would be an understatement !

Thank you, Asmcom!

asmcom wrote: Mon Jan 01, 2024 12:01 am

BlackMesa wrote: Wed Dec 27, 2023 2:21 am Sorry to hear of your loss at this time of year; condolences.

The Pioneer drive I got from you has died after only 9 months; I'm not sure if it's the enclosure or the drive itself. I've emailed you my details and order# to see if you can help. Hope to hear back from you soon. Thank you.

Hello,
Please send an email quoting BlackMesa from MakeMKV and we arrange to get your drive sorted. Please include your Name, Address and purchase date in the email.

Asmcom

uhdfriendlydrives@gmail.com

BlackMesa wrote: Sat Jan 13, 2024 11:15 am

asmcom wrote: Mon Jan 01, 2024 12:01 am

BlackMesa wrote: Wed Dec 27, 2023 2:21 am Sorry to hear of your loss at this time of year; condolences.

The Pioneer drive I got from you has died after only 9 months; I'm not sure if it's the enclosure or the drive itself. I've emailed you my details and order# to see if you can help. Hope to hear back from you soon. Thank you.

Hello,
Please send an email quoting BlackMesa from MakeMKV and we arrange to get your drive sorted. Please include your Name, Address and purchase date in the email.

Asmcom

uhdfriendlydrives@gmail.com

Just a quick comment to say a big thank you to Asmcom. The drive I previously purchased from them went faulty after nine months, and true to their word offered a years warrenty. After sending it back, they swapped it over for a brand new unit and shipped it back next day. Great service, thank you!