(Asmcom:) Pioneer UHD 4K Drives, MakeMKV Discounted Software £39.99, Worldwide Service, Excellent Service!!!

[asmcom]

Have sent a query to Asmcom about this, but does anyone know if they still offer licence keys for MakeMKV (as per thread title) as I couldn't find any option to add this to an order.

Secondly, their product page for the BDR-XS07TS mentions an "Optional External Power Supply (Strongly Recommended)" but with no visible way to purchase this. Anyone have any experience of whether this is needed and where to get it?

Hi AstralWanderer,

Yes, we do.

For **MakeMKV licence keys**, please email us directly at:

orders@uhdfriendlydrives.co.uk

We will arrange this for you quickly and securely.

Regarding the **Optional External Power Supply** for the **BDR-XS07TS**:

All of our external drives are supplied **with a compatible power supply included**, matched to the **country of origin of your order** (UK, EU, US, etc.). There is **no need to purchase this separately** when ordering from us.

We include this as standard to ensure **maximum stability and reliability**, especially for UHD disc reading, and to prevent power-related issues on lower-powered USB ports.

If you have any further questions, please feel free to contact us.

Kind regards,
Asmcom
UHD Friendly Drives Team

[asmcom]

The main problem is that since the site wasn't updating the items, there were probably more orders than there were actually available. How will this work? Will the order be fulfilled for those who paid first (due to the link issue) or will the order be fulfilled based on the order number?

I say this because I placed two orders within seconds of each other, but they differ in number by 38, so there were 38 orders between the two? Sure, there are other items, but it's more likely that the orders were for the three Pioneer drives.

No, that was not our problem. The main issue was that many customers were placing orders for **three or four drives when they only required one**. They believed that ordering multiple models would increase their chances of securing a drive.

As a result, we had to process and respond to **over 700 individual emails**, only to be told in most cases that the customer wanted just one unit. This created a **huge and unnecessary workload** and significantly slowed down our ability to serve everyone efficiently. If customers had ordered only what they genuinely needed, we would have been able to complete **far more orders in a much shorter time**.

I have been dealing with this since **4:00 am this morning and it is now 11:43 pm**, working continuously to keep on top of the volume.

In addition, Pioneer mistakenly sent us a box of drives that were intended to be returned to Japan due to faults. To their credit, they apologised and issued a refund. Fortunately, because **we thoroughly test every single drive**, these issues were identified before any faulty units reached customers.

Kind Regards

Asmcom

[asmcom]

Asmcom, do any have any of the ASUS BW-16D1HT with original firmware (or hardware version) that is v3.11 and not v3.10 or are all the drives you have fixed to do UHD ?

Forget about the stupid 3.11 ASUS firmware. It will have no benefit.

Correct Cooprvid, Newer is usually worse, when it comes to Blu-ray Drives.

Thanks for answering

Asmcom

[asmcom]

FYI my order just got refunded, after having received the confirmation email and dispatch date earlier...

Same. My order was placed at 09:15 this morning when stock of all drives was available. Gutted.

Contact us, we have held drives back for customers like yourself, if you have not already ordered again. Please email us.

Update: We still have not heard from you. Please quote your MakeMKV forum name?

Asmcom

[asmcom]

Yes, that is what I want to know to.

How many orders where places and are there units for all the orders. Mine was 64 so feels a bit odd the number system.

Hello DennisOlof,

If your order was **#64**, please contact us, as we may have alternative options available for you.

We have deliberately held back a small number of drives. In several cases, customers ordered four drives but only required one, which has left us with some remaining stock. These units have **not been advertised**, as our priority is to support customers whose orders were cancelled and who were **not offered an alternative drive**.

If this applies to you, please get in touch, and we will do our best to help. Please quote your forum username when you email us.

Asmcom

[asmcom]

Have sent a query to Asmcom about this, but does anyone know if they still offer licence keys for MakeMKV (as per thread title) as I couldn't find any option to add this to an order.

Secondly, their product page for the BDR-XS07TS mentions an "Optional External Power Supply (Strongly Recommended)" but with no visible way to purchase this. Anyone have any experience of whether this is needed and where to get it?

Hi AstralWanderer,

Yes, we do.

For **MakeMKV licence keys**, please email us directly at:

orders@uhdfriendlydrives.co.uk

We will arrange this for you quickly and securely.

Regarding the **Optional External Power Supply** for the **BDR-XS07TS**:

All of our external drives are supplied **with a compatible power supply included**, matched to the **country of origin of your order** (UK, EU, US, etc.). There is **no need to purchase this separately** when ordering from us.

We include this as standard to ensure **maximum stability and reliability**, especially for UHD disc reading, and to prevent power-related issues on lower-powered USB ports.

If you have any further questions, please feel free to contact us.

Kind regards,
Asmcom
UHD Friendly Drives Team

[asmcom]

asmcom will surely be sorting everything out and will go for the order number, let's wait and see

After my payment got refunded earlier I tried placing an order for one of the cheaper drives still showing as "10+ in stock" and didn't receive a payment link email at all, so something must have gone wrong with the website behind the scenes, yeah.

Contact us, we have held drives back for customers like yourself, if you have not already ordered again. Please email us.

Update: We still have not heard from you. Please quote your MakeMKV forum name?

Asmcom

[asmcom]

I got a refund on PayPal, that is nice but why, I want my pioneer drive

Too many orders in a short period of time, website didn't work properly with availability and allowed new orders even when out of stock

Incorrect Assumption

Regards

Asmcom

[asmcom]

Asmcom refunded my second order, i'm waiting for a reply about the first one that i still didn't pay

He answered and confirmed my first one with low number, paid right now

Contact us, we have held drives back for customers like yourself, if you have not already ordered again. Please email us.

Update: We still have not heard from you. Please quote your MakeMKV forum name?

Asmcom

[asmcom]

Idk if R.I.P for us who bought those last 10 defective XD08 embs
Or yay cuz we get 5% discount on a product with basically identical functionality in the XS07TS

They were probably the oldest dates on the box of drives that I have ever seen for this model. There was a note on the outer box quoting, return for investigation to workshop. My guess is they were early models with some sort of issues.

Anyway, sorry about that. All the XS07TS & XD08S drives are being tested, and no faults whatsoever.

Asmcom

[asmcom]

If you ordered a BDR-XD08EMB-S and it was cancelled and refunded, please contact us, as we may have alternative options available for you.

We have deliberately held back a small number of Pioneer drives, to deal with the customers who drives were cancelled. In several cases, customers ordered four drives but only required one, which has left us with other remaining stock that is not on our website. These units have **not been advertised**, as our priority is to support customers whose orders were cancelled and who were **not offered an alternative drive**.

If this applies to you, please get in touch, and we will do our best to help. Please quote your forum username when you email us. Please email us at orders@uhdfriendlydrives.co.uk

Asmcom