Cannot find any usable optical drive.

[DaveB]

So it seems Makemkv cannot find any optical drives on my laptop now. It was working then the code no longer was correct. I uninstalled it and reinstalled the program and inserted the new key. It still does not fInd any usable optical drives. What can be wrong and how can I fix it? Any help or information would be greatly appreciated.


Dave

[Woodstock]

Searching for "usable optical" will come up with quite a number of hits - usually the issue is permissions.

[DaveB]

I had this problem before then I took my system in ti get checked. The store upgraded my memeory, hard drive and put me to Windows 10 from 7. It was working for a while and now no longer. What permissions are you talking about?

Dav3

[Woodstock]

In the October 2019 Win10 update, Microsoft introduced what is referred to as "ransomware protection". It includes limitations on programs that ask for low-level access to drives... which includes optical disks. You have to tell Win10 to allow MakeMKV to access the optical disk.

[bearhntr]

Woodstock,

Thanks for the link. I had already looked at that. Was not helpful. I see nothing which tells me HOW TO GRANT MakeMKV access.

I do not get a prompt from the OS - to allow access.

I also find it FRUSTRATING that no-one from MakeMKV is responding to my request for REGISTRATION that I had paid for years ago. This is not HOW you keep customers.

*bh*

[bearhntr]

ALL ---

I have fixed this:

MakeMKV_FIXED.png (52.8 KiB) Viewed 12976 times

Here is how I did it (Windows 10 Pro / Build 2004 - 64-bit):

1. Find the ICON in the START MENU (PROGRAMS LIST).
2. Right-Mouse button click. Choose MORE >> OPEN FILE LOCATION.
3. When EXPLORER opens to the SHORTCUT (see image):

MakeMKV_Shortcut.png (8.74 KiB) Viewed 12976 times

4. Right-Mouse button click and choose PROPERTIES:

MakeMKV_Shortcut2.png (21.03 KiB) Viewed 12976 times

5. Click CHANGE SETTINGS FOR ALL USERS button.
6. Place a CHECK MARK in RUN THIS PROGRAM AS AN ADMINISTRATOR.
7. Click APPLY >> OK.
8. Click APPLY >> OK again to exit PROPERTIES (and save settings).
9. The next time you launch from the shortcut - you will be prompted/warned about the ADMIN Access.
10. Choose OK - and the application sees your Drive.

*bh*

[d00zah]

Thanks for the link. I had already looked at that. Was not helpful. I see nothing which tells me HOW TO GRANT MakeMKV access.

I do not get a prompt from the OS - to allow access.

https://www.google.com/search?client=fi ... app+access

https://www.windowscentral.com/how-allo ... 018-update

[bearhntr]

D00zah,

Thank You for those.... I found a way - see my posting above. That worked for me....but, your information is good as well.

Now - if the MakeMKV folks would respond about my previous license.

*bh*

[Grauhaar]

See also this viewtopic.php?f=6&t=15876

and note the posting in the above thread from Mike that the MakeMKV installation offer the install of an small tool, which bypasses the admin option for MakeMKV.