The Boy (2016)

Please post here for issues related to Blu-ray discs
Post Reply
bl00dshed
Posts: 9
Joined: Fri May 19, 2017 9:34 pm

The Boy (2016)

Post by bl00dshed »

Anyone having trouble with The Boy (2016) like me?
I'm using the German BD and getting following errors.
Logfile and MKB also available.

https://www.dropbox.com/s/hwgt0nczcohu3 ... g.txt?dl=0
https://www.dropbox.com/s/gi7qi18rrdahh ... y.tgz?dl=0

Code: Select all

MakeMKV v1.10.5 darwin(x86-release) started
Optical drive "BD-RE HL-DT-ST BD-RE BE14NU40 1.01" opened in DASPI v1.5 mode.
Using direct disc access mode
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0305D39CEFB270B96E6F306CDBDD5145E95 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0C6F13A68A3FD78868642B5E7DDA9279FCA to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..00E65AEF3330F1491236A1ACA02B5519485 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..09CF60F380591F3CAF7CE58DE645BD245B5 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0EF47D49CC5F999601B78BCDBE03031DE26 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..060536D70CFEDC0E5C9D605887EDED77C30 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..03A3E8B214D192E387A60C5DD6570442F32 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0C6229E99C4DC9B7805CB5366D161AA48D2 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..07528680FC05AB7CE40DCBDD44F9F20B07B to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0A1878D7FB734E428518B36E91FC31AFB27 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..025232D69EE8C679D38D33B38957AE5D436 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..06662304EB668333FE44F3D962400A24216 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..02AD3EFDA4201730400A6FD561DAD6B339C to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..098F0435625E47E4D50FCB971ACAEA33D4E to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0626E22DF35E44CCA1262EF22C38F32D87B to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0213FA7679E683AFFF2A21F2A9347524A3F to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..04756A2BB7B23D527BE33A568D77F65F78B to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..02E7D255A1C979B8560A433BA6E279218BF to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0B2FC72981B8C45FBF18D44E21C6B535277 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..08FAD7E1D6114F84C10E1F158D9B50708B4 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..02044A5AADCFFECC488641586EEF79014A1 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..082F4D8AC5DFE3DA7138A9ED25AE9149115 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..044953B17AE4E50F405A492162A140E8803 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..06F7C0F4C79E607E171C7B0D779F4651E88 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..00CCEDAA7255E8052EEA97035A272C269DA to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0D47FBDFD4947CFE6BEDE68BD9C2EBC9D5E to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0633535ED2D78E34A729C3F317BB812AAAB to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0C19ABF01B827ADB04854BDBCEE8BBFBDB9 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0D69F3E93509816570EC7AC272B018A65B1 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..03B8B901368F916A1D0D823CE06798930C2 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:aa2df984f2d838a6:'
Can't read AACS VID from disc - most likely current AACS host certificate is revoked by your drive
Highest AACS version is v61 , MKB saved 
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc
bl00dshed
Posts: 9
Joined: Fri May 19, 2017 9:34 pm

Re: The Boy (2016)

Post by bl00dshed »

After checking with several disks, it seems a to be a general problem.
I checked other posts here; does this look like a HW defect of my external BD drive?
Had anybody faced the same issue before?
I'm working on macOS 10.12.5
Woodstock
Posts: 10325
Joined: Sun Jul 24, 2011 11:21 pm

Re: The Boy (2016)

Post by Woodstock »

Can you rip DVDs? If DVDs work, but all BDs fail, it is possible that your drive has received a revocation of the current MakeMKV access key. This is actually quite rare, but it CAN happen with a new AACS version. MakeMKV can work with AACS up through version 62.

Read this for more information: /svq/

MakeMKV has to be able to read the directory of the disk to get the information necessary to send the decryption key, so any problem at the beginning of a scan can cascade into this error sequence. But that is usually just one disk; if you're having this with multiple BDs, it can point to a drive issue.
bl00dshed
Posts: 9
Joined: Fri May 19, 2017 9:34 pm

Re: The Boy (2016)

Post by bl00dshed »

Yes, I can rip DVDs, but I'm not able to rip any BD at the moment. Even pretty old ones strike and all discs are clean and without a single scratch.
I tried to use a clean installed macOS and also Windows 10 with Boot Camp, but no success here.
With Windows 10 I used a free BD Player from Leawo, which had no Problem playing some BDs.
Unfortunately (?), the BD has a AACS of 61, so I thought it would work.
Next week, I will try to use my burner with another PC, to see, how it reacts.


In case my access key is revoked, what to do? Do I have to wait for a new version of MakeMKV or is there a way to get a new key from the supporting team?
Does a revoked key take influence on a new drive so I will get the same issue?

Thanks for your help :)
Woodstock
Posts: 10325
Joined: Sun Jul 24, 2011 11:21 pm

Re: The Boy (2016)

Post by Woodstock »

This reads like a classic case of AACS key revocation. The problem is, what triggered it? When a key is revoked, you need only put the disk in the drive for it to tell the drive to refuse that key in the future, which disables ALL BD reads, not just ones with AACS of a certain version.

What was the FIRST disk it refused to read with MakeMKV? Do you have any BDs that were purchased within the last month? MakeMKV keeps track of the latest AACS version it has seen (what is displayed in the log) by creating files in your MakeMKV data directory for the first disk of that version it saw, such as "MKB_v62_E&L_of_Grisaia_BD2.tgz". If you did not try to rip the "problem" disk, there would be no file to show for it, but the drive would be off-line.

The MakeMKV data directory can be found in Preferences->General, and is usually in your home directory on the Mac. If you attempted ripping the problem disk, email the resulting "MKB" file to svq@makemkv.com for Mike to analyze.
bl00dshed
Posts: 9
Joined: Fri May 19, 2017 9:34 pm

Re: The Boy (2016)

Post by bl00dshed »

The disk, which triggered the revocation was The Boy. Before I ripped "Minions" without any trouble. But inserting "The Boy" and opening the disk with MakeMKV showed me the messages.
It looked like this, but the latest file is from November 2016:
https://www.dropbox.com/s/r4akyz84jjnjo ... t.png?dl=0

Now, after reinstalling the program, it looks like this:
https://www.dropbox.com/s/q57yohw2klwjm ... 2.png?dl=0

Thanks, I will try to send a mail to Mike
bl00dshed
Posts: 9
Joined: Fri May 19, 2017 9:34 pm

Re: The Boy (2016)

Post by bl00dshed »

And interesting is, that I can't remember 100%, that there was a message to refuse or do anything else. The procedure was the same like always before. :?
bl00dshed
Posts: 9
Joined: Fri May 19, 2017 9:34 pm

Re: The Boy (2016)

Post by bl00dshed »

I have an update:
The drive I use ist a LG BE14NU40; now I bought the LG BE16NU50, which is working with ripping Blu-rays.
I tested my old drive again, to see if that changed something, but it didn't.

Meanwhile I received an answer to my mail, which says I can't use my burner until the next version of MakeMKV is released.
This will happen in some days. I will come back here, if there are more news about this.
bl00dshed
Posts: 9
Joined: Fri May 19, 2017 9:34 pm

Re: The Boy (2016)

Post by bl00dshed »

Since the new Version of MakeMKV has been released, I can rip with my old LG Burner again.
Post Reply