Mr Benn

[Slimjinxs]

Hi, I have just bought Mr Benn the 4k Edition I am not sure all the techno side of dumps etc but it is failing to rip the 4K disc but the bluray is ripping just fine. Any ideas? Thanks in advance.

[Woodstock]

Failure to rip has different levels.

Does MakeMKV complain that it needs to get a key? If so, it would have generated a request for it (a TGZ file) and instructed you to send it to svq@makemkv.com to have it processed.

If it tried actually ripping it, but stalled at some point during the rip, it would have said it was having trouble reading parts of the file. That is generally fixed by cleaning the disk.

Other that that, we need more information.