harry potter philosopher's stone 4k

[LouLatsch]

Hi, I wanted to rip the first Harry Potter movie in 4K. But the drive doesn't recognize the CD. I get the message “No disc in drive.” The other Harry Potter movies work fine. Does anyone have a solution for this?

My Drive :
PIONEER&Prod_BD-RW___BDR-UD04&Rev_1.11\000000001243&0

Best regards

[Billycar11]

Hi, I wanted to rip the first Harry Potter movie in 4K. But the drive doesn't recognize the CD. I get the message “No disc in drive.” The other Harry Potter movies work fine. Does anyone have a solution for this?

My Drive :
PIONEER&Prod_BD-RW___BDR-UD04&Rev_1.11\000000001243&0

Best regards

The drive not seeing it is a disc or drive issue or
Order of operations issue

Always let your os see the disc first then open makemkv

Then
Clean the disc
Replace/exchange the disc
Clean the lasers on the drive