Blu-ray disc failure to open

Please post here for issues related to Blu-ray discs
Audidude
Posts: 1
Joined: Sun Sep 27, 2026 1:09 am

Blu-ray disc failure to open

Post by Audidude »

Sopranos Season 6 Part 1 Disc 3 failed to open - following dump:
Using direct disc access mode
Evaluation version, 18 day(s) out of 30 remaining
Loaded content hash table, will verify integrity of M2TS files.
This disc uses newer version of AACS protection. Please let us know about it by visiting http://www.makemkv.com/a/?b29AEbQSCNVPve...
The AACS dump file "/Users/gregsmbp16/Library/MakeMKV/MKB_v46_The_Sopranos_Season_6_Part_1_Disc_3_DF7A.tgz" was successfully sent for analysis
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc

Same issue for Disc 4.

Reporting as requested - newbie here - is this what I'm supposed to do?
Sayaka
Posts: 318
Joined: Sat Feb 28, 2026 3:00 pm

Re: Blu-ray disc failure to open

Post by Sayaka »

Not really, and I will explain more later, but for now :

Could you please download this :

https://fvonline-db.bplaced.net/fv_down ... p?lang=eng

Extract it, rename the file to KEYDB.cfg (capital letters matter !) and copy & paste it inside the MakeMKV config folder (you seem to be on a Mac, so it should be some kind of hidden ".MakeMKV" folder inside your home folder, I would assume - it could also be that "/Users/gregsmbp16/Library/MakeMKV/" folder). Can you please tell me if that solves your issue ?

Also, make sure you are using version 1.18.4, please : https://makemkv.com/download/old/