Red Heat 4k

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now2407
Posts: 1
Joined: Tue Mar 21, 2023 4:45 am

Red Heat 4k

Post by now2407 »

Hello,
My copy of "Red Heat" starring Schwarzenegger has issues opening. It searches the disc, ticks and wont open even at the explorer level, internally.
I bought it from amazon in 2021 so it is past its return date by a lot.
Did anyone else have issues?
If so what are the solution?
Should I sell it and buy a new copy?
also the drive has no issues with 99% of my 4k collection and even the one after worked fine. So I don't think its my drive. It is a 4k official drive flashed to spec btw. (LG Electronics BP60NB10 Ultra Slim Portable Blu-Ray & DVD Writer)
Thanks,
Noah
(I can't provide error logs as it won't even open)
thinredline
Posts: 52
Joined: Sat May 01, 2021 9:57 am

Re: Red Heat 4k

Post by thinredline »

Hello.
Did you manage to solve the problem with this disc?
Did it open?
I remember I had a similar problem with Criterion's The Others UHD.
It couldn't open at all, my drive didn't recognize it.
I had already done some of the advice I got from Criterion (eg. clean/wash the disc itself, power resetting player etc.) and I couldn't do the rest (update firmware - I was advised by the one who sold me the player not to do that, or else I wouldn't be able to play UHDs anymore).

I eventually cleaned the laser of the drive (or what I thought was the laser lens :oops: ) with alcohol and a cotton swab like I saw in a youtube video.
Weird thing? The disc now loaded and played fine.
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