License key

[Dazza762]

I've just opened MakeMKV for the first time in a while. There was an update so I've downloaded it. Now it's asking for my license key. I bought MakeMKV a few years back but I can't find my license key anywhere. Does anyone know where I can retrieve it from or which email address it would have been sent from?

[wmcclain]

Mine dates from 2015. At that time the license came from:

"Avangate Customer Service" <customer@avangate.com>

I don't know if they use the same service now.

[dcoke22]

The current payment processor is PayPro Global, so your email might've come from them.

[Dazza762]

Thanks guys. Still no luck. Looks like I'd need to buy it again.

[wmcclain]

Does the FAQ help: app.php/help/faq#f0r6

ADDED: wait, that's the FAQ for the forum password, not the product.

You need to contact support@makemkv.com.