NEED HELP w newly purchased LGWH16NS60

[bllawson13]

I am new to this so please do not beat me up to hard this has been a lot to learn. I recently purchased a new drive for my computer (Ebay) where I found a drive that was highly preferred and reccomended, the LGWH16NS60. It was advertised as already being flashed and ready with the correct firmware. Anyways, I installed it today into my upgraded Optiplex and MakeMKV recognized the drive and I began to start my first BluRay rip with the new drive. It started to rip then began making a noise repeatedly. It eventually "locked up" and made no new progress. I switched to a different Bluray and this time it will not get passed the 1st stage of scanning the disc. This is contstantly my issue now.

Did I do something wrong? Below is the specs that are listed on the program screen. Perhaps I missed a step in installation?

Drive Information
OS device name: E:
Manufacturer: HL-DT-ST
Product: BD-RE WH16NS60
Revision: 1.00
Serial number: KLQP2AH1419
Firmware date: 2117-04-25 17:56
Bus encryption flags: 17

LibreDrive Information
Status: Enabled
Drive platform: MT1959
Firmware type: Original (unpatched)
Firmware version: 1.00
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

Disc Information
Disc is being loaded


Thanks in advance!

[Coopervid]

I am new to this so please do not beat me up to hard this has been a lot to learn. I recently purchased a new drive for my computer (Ebay) where I found a drive that was highly preferred and reccomended, the LGWH16NS60. It was advertised as already being flashed and ready with the correct firmware. Anyways, I installed it today into my upgraded Optiplex and MakeMKV recognized the drive and I began to start my first BluRay rip with the new drive. It started to rip then began making a noise repeatedly. It eventually "locked up" and made no new progress. I switched to a different Bluray and this time it will not get passed the 1st stage of scanning the disc. This is contstantly my issue now.

Did I do something wrong? Below is the specs that are listed on the program screen. Perhaps I missed a step in installation?

Drive Information
OS device name: E:
Manufacturer: HL-DT-ST
Product: BD-RE WH16NS60
Revision: 1.00
Serial number: KLQP2AH1419
Firmware date: 2117-04-25 17:56
Bus encryption flags: 17

LibreDrive Information
Status: Enabled
Drive platform: MT1959
Firmware type: Original (unpatched)
Firmware version: 1.00
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

Disc Information
Disc is being loaded


Thanks in advance!

High chance: This drive is defective.

Low chance: The laser lens is polluted and therefore the drive has a hard time reading. To clean the laser lens you need either open the drive and clean the lens with a cotton swab and alcohol or get a CD lens cleaning disc if you don't want to open it.

My opinion: Return it.

[bllawson13]

Unfortunately I cannot return it. The seller doesn't accept returns (of course).

I will try cleaning it like you recommended. Thanks for the advice.

[d00zah]

Is the physical drive label consistent w/ MakeMKV output? Or, at least, indicate a viable candidate for (cross-)flashing?