Payment site down?

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Bammanx
Posts: 1
Joined: Fri Aug 08, 2025 12:38 pm

Payment site down?

Post by Bammanx »

As of August 2025 the Beta key has run out and the payment site is down.
Did the program go dark or it is a mistake?
comvex
Posts: 6
Joined: Sun Aug 03, 2025 12:41 pm

Re: Payment site down?

Post by comvex »

It's a whole thing. It's been down since 8-2, since several people reported they purchased a key without receiving one. Mike only checks on things occasionally, according to reports, so no solid eta on when it will be resolved, but prob in the next week or two. In the meantime there are workarounds involve backdating the system clock.
dyoung
Posts: 22
Joined: Wed Nov 06, 2024 2:46 pm

Re: Payment site down?

Post by dyoung »

Yes, you can temporarily change the date of your PC before launching MakeMKV to anywhere in July then immediately return it to current after launching MakeMKV.

Regarding Mike being MIA, it is common for it to be 2 or 3 days after a beta key expires before Mike updates it, but we are now at more than 1 week since it expired so this is an unusual situation.
Hopefully Mike returns soon and fixes things so people can buy licenses, not to mention fix the beta key so people who want to use the free version can, but at this point I am hoping he is alive & well.

I wonder if any person on the forum has private contact info for him...
Blyth
Posts: 32
Joined: Tue Oct 22, 2024 10:29 pm

Re: Payment site down?

Post by Blyth »

dyoung wrote:
Fri Aug 08, 2025 4:43 pm
Yes, you can temporarily change the date of your PC before launching MakeMKV to anywhere in July then immediately return it to current after launching MakeMKV.

Regarding Mike being MIA, it is common for it to be 2 or 3 days after a beta key expires before Mike updates it, but we are now at more than 1 week since it expired so this is an unusual situation.
Hopefully Mike returns soon and fixes things so people can buy licenses, not to mention fix the beta key so people who want to use the free version can, but at this point I am hoping he is alive & well.

I wonder if any person on the forum has private contact info for him...
I would imagine the payment site would have full contact details for Mike that's the worrying thing, it's fine being away on holiday and not replying to forum emails but for a payment business not being able to contact him now that's strange and worrying.
dcoke22
Posts: 3857
Joined: Wed Jul 22, 2020 11:25 pm

Re: Payment site down?

Post by dcoke22 »

Blyth wrote:
Fri Aug 08, 2025 4:53 pm
I would imagine the payment site would have full contact details for Mike that's the worrying thing, it's fine being away on holiday and not replying to forum emails but for a payment business not being able to contact him now that's strange and worrying.
Someone has stated that PayPro Global told them that they had been in contact with Mike.

https://forum.makemkv.com/forum/viewtopic.php?p=179618#p179618
Blyth
Posts: 32
Joined: Tue Oct 22, 2024 10:29 pm

Re: Payment site down?

Post by Blyth »

dcoke22 wrote:
Fri Aug 08, 2025 5:47 pm
Blyth wrote:
Fri Aug 08, 2025 4:53 pm
I would imagine the payment site would have full contact details for Mike that's the worrying thing, it's fine being away on holiday and not replying to forum emails but for a payment business not being able to contact him now that's strange and worrying.
Someone has stated that PayPro Global told them that they had been in contact with Mike.

https://forum.makemkv.com/forum/viewtopic.php?p=179618#p179618
I doubt that a business would actually let out any information to a customer, I would say it's more like they have been told to say that to the customers to say they have been in contact with Mike, everything is private and confidential between what Mike has said to the payment process business.

No one knows anything for sure.
Bob_the_Gassy
Posts: 1
Joined: Sat Aug 09, 2025 1:52 am

Re: Payment site down?

Post by Bob_the_Gassy »

Who knows.

Being that I ripped a bunch of my library so I could watch it on my home server, I thought that if the public key was expired, then a purchased key would be effective. Considering how much I used MakeMkv, I thought it was worth the $60 USD to continue using. So I submitted payment. I didn't receive any response when I emailed the seller email. I contacted the payment processor to ask them to contact the seller. I received an email saying that they reached out.... no info for a while.

Unprompted, the payment processor emailed saying that Refund is being processed. Supposedly processed within 5 to 10 days.

So, I'm assuming that the payment processor is concerned/annoyed that the seller has gone silent. I mean, how bad are things that a payment processor willingly gave money backed unasked?

Extrapolate what you will from that.
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