Road Trip UHD problem

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obitwan7
Posts: 11
Joined: Sun Sep 24, 2023 8:13 pm

Road Trip UHD problem

Post by obitwan7 »

Sorry if this may be in the wrong spot, but I just went through 2 UHD versions of the movie Road Trip from Kino Lorber. Both discs don't play at all and i checked other UHD discs and they spin-up just fine, but it seems strange that 2 of them in a row have done this. I have 2 Pioneer BDR-212 optical drives from a seller here on these forums, so I know both drives are brand new & working properly.

Anyone else have any troubleshooting tips or ideas? I can try purchasing another from Amazon, but I've never had 2 happen the same way in a row before. I have tried cleaning them & it's crystal clear on the disc, no scratches or anything. Makes me wonder if there's a defect batch or something or if this movie is just plain incompatible with my drives, but I don't have another to test on. It plays fine on my blu-ray player. Hope to hear from someone.
MartyMcNuts
Posts: 3589
Joined: Wed Nov 22, 2017 11:45 pm

Re: Road Trip UHD problem

Post by MartyMcNuts »

obitwan7 wrote:
Fri Jul 18, 2025 4:16 am
Sorry if this may be in the wrong spot, but I just went through 2 UHD versions of the movie Road Trip from Kino Lorber. Both discs don't play at all and i checked other UHD discs and they spin-up just fine, but it seems strange that 2 of them in a row have done this. I have 2 Pioneer BDR-212 optical drives from a seller here on these forums, so I know both drives are brand new & working properly.

Anyone else have any troubleshooting tips or ideas? I can try purchasing another from Amazon, but I've never had 2 happen the same way in a row before. I have tried cleaning them & it's crystal clear on the disc, no scratches or anything. Makes me wonder if there's a defect batch or something or if this movie is just plain incompatible with my drives, but I don't have another to test on. It plays fine on my blu-ray player. Hope to hear from someone.
So what happens? What does the log window say?
Cheers :D
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For UHD enabled drives (AU/NZ/SG + Others) & DIY Single Drive Flasher (WW): https://uhdenableddrives.com
polskasubie
Posts: 61
Joined: Thu May 25, 2023 1:49 pm

Re: Road Trip UHD problem

Post by polskasubie »

i had to get a replacement copy for my Road Trip UHD as well... def must be a defective batch out there... i got my copy from Target but replacement copy ripped without issues...
obitwan7
Posts: 11
Joined: Sun Sep 24, 2023 8:13 pm

Re: Road Trip UHD problem

Post by obitwan7 »

The 2nd replacement was from Amazon and I managed to use a friend's optical drive and that worked. Doesn't do me good if I need to rip it again from my 2 drives, so I think those 2 discs were my Pioneer drives being incompatible somehow, but you would think that each drive failed for 2 of the UHD version and I didn't want to buy another one, unless I had to. Now that it's ripped I may keep an extra copy separately (just in case).

Just as an additional separate question. When new movies are released and we get that .tqz error. Why doesn't MakeMKV just rip the discs? I know it needs something to work and it starts working after around a week or so after release, but when i got those...I tried using DVDFab and that didn't need anything to work. I don't like DVDFab, but was curious about it. I submit those .tqz as well, but don't understand it.
dcoke22
Posts: 3794
Joined: Wed Jul 22, 2020 11:25 pm

Re: Road Trip UHD problem

Post by dcoke22 »

obitwan7 wrote:
Sat Jul 19, 2025 5:22 am
The 2nd replacement was from Amazon and I managed to use a friend's optical drive and that worked. Doesn't do me good if I need to rip it again from my 2 drives, so I think those 2 discs were my Pioneer drives being incompatible somehow, but you would think that each drive failed for 2 of the UHD version and I didn't want to buy another one, unless I had to. Now that it's ripped I may keep an extra copy separately (just in case).

Just as an additional separate question. When new movies are released and we get that .tqz error. Why doesn't MakeMKV just rip the discs? I know it needs something to work and it starts working after around a week or so after release, but when i got those...I tried using DVDFab and that didn't need anything to work. I don't like DVDFab, but was curious about it. I submit those .tqz as well, but don't understand it.
MakeMKV uses something called Hashed Keys to unlock UHDs. MakeMKV downloads these hashed keys in the background. When MakeMKV encounters a disc for which no hashed key exists, it produces the dump file, which users email to svq@makemkv.com so a hashed key can be created.

MakeMKV allows for making a full disc backup. On the first screen, click the icon of the yellow folder with the green arrow. Even if MakeMKV can not yet decrypt a disc, an encrypted backup can be made (it'll copy the entire contents of the disc to a folder on your local storage). After a hashed key is available, the backup can be opened, decrypted, and .mkv files created from it just as if you were doing it from the disc.

UHD FAQ

Separately from the hashed key mechanism MakeMKV uses, it also supports an additional disc unlocking process called KeyDB. This requires you to download a public list of keys and put it in the right spot so MakeMKV can find it. The keydb is often updated faster than the hashed keys MakeMKV uses, but requires a bit of manual labor on your part to use. There's no harm in using both mechanisms. If you get a new disc and there's no key, email the dump file svq@makemkv.com and submit it to the KeyDB.
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