MakeMKV not recognizing ANY disc - Input parameter is incorrect (489)

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just_mrlj
Posts: 2
Joined: Sun Apr 27, 2025 6:06 pm

MakeMKV not recognizing ANY disc - Input parameter is incorrect (489)

Post by just_mrlj »

Hi,
I've recently (about a 3months ago) fully deployed my MakeMKV setup for ripping my collection of movies and tv shows and it has been running perfectly fine until about 3 days ago.
For this entire time i had the following error:

Code: Select all

Error 'Internal error - Input parameter is incorrect (489)' occurred while reading 'BD-RE ASUS BW-16D1HT 3.10 KEJIAIH0125' at offset '34816'
I how ever kept ignoring it as it hasn't impacted me in any significant way. Discs were ripped just fine only ejecting through the GUI made it so that the next disc wouldn't want to read, then I just restarted the container and it would work again.
But now I am getting this error and nothing works.
I started the container with a BR in the drive, without a BR in it, with a DVD in, without a DVD in, and it keeps throwing the same error.
I also activated the Log Debug Messages setting but I don't understand any of the output.
The error happened on ver. 1.17.9 and now also on 1.18.1.

Setup:
  • OS: Truenas Scale 24.10.0.2
  • Docker: 27.1.1
  • MakeMKV: 1.18.1
  • makeMKV container: jlesage/makemkv - 25.04.1
Yaml:

Code: Select all

services:
  makemkv:
    container_name: makemkv
    devices:
      - /dev/sr1
      - /dev/sg6
    environment:
      - USER_ID=568
      - GROUP_ID=568
      - TZ=Europe/Berlin
      - MAKEMKV_KEY=UNSET
    image: jlesage/makemkv
    ports:
      - '5800:5800'
    restart: unless-stopped
    volumes:
      - /mnt/tshirt/configurations/makemkv:/config:rw
      - /mnt/tshirt/media/ripped:/output:rw
      - /mnt/tshirt/media/manual:/manual:rw
The Key is UNSET as I am using a license I bought through the config file:

Code: Select all

#
# MakeMKV settings file, written by MakeMKV v1.18.1 linux(x64-release)
#

app_DataDir = "/config/data"
app_DestinationDir = "/output"
app_DestinationType = "2"
app_Java = ""
app_Key = "[REDACTED]"
app_Proxy = ""
app_ShowDebug = "1"
app_ccextractor = "/opt/makemkv/bin/mmccextr"
sdf_Stop = ""
speed_ASUS_BW-16D1HT_3.10_211901041014_KEJIAIH0125 = ""
Log:

Code: Select all

Debug log started at Sun Apr 27 18:04:47 2025 , written by MakeMKV v1.18.1 linux(x64-release)
001005:0000 MakeMKV v1.18.1 linux(x64-release) started
001004:0000 Debug logging enabled, log will be saved as file:///config/MakeMKV_log.txt
Using 262272KB for read cache.
Network access is ENABLED, CURL version 7.88.1/OpenSSL/3.0.15/1.52.0 (x86_64-pc-linux-gnu) , proxy server not set.
001003:0020 DEBUG: Code 2 at _2UmdXgB+Xm61zw0#yW]:213129892
001003:0020 DEBUG: Code 0 at Ju?+1@8J#3Jv`d^:213130329
001003:0020 DEBUG: Code 0 at *s,+4m-r">yFd&'k/Y<sa&:29393631
SDF  v098: ASUS_BW-16D1HT_3.10_211901041014_KEJIAIH0125
001003:0020 DEBUG: Code 512 at (K/GDE$xt*e2FF}h3b):213133480
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:29394459
001003:0020 DEBUG: Code 512 at (K/GDE$xt*e2FF}h3b):213133480
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:29394459
001003:0020 DEBUG: Code 512 at (K/GDE$xt*e2FF}h3b):213133480
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:29394459
001003:0020 DEBUG: Code 512 at (K/GDE$xt*e2FF}h3b):213133480
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:29394459
001003:0020 DEBUG: Code 512 at (K/GDE$xt*e2FF}h3b):213133480
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:29394459
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:121263429
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:121262302
002003:0000 Error 'Internal error - Input parameter is incorrect (489)' occurred while reading 'BD-RE ASUS BW-16D1HT 3.10 KEJIAIH0125' at offset '524288'
001003:0020 DEBUG: Code 1024 at (K/GDE$xt*e2FF}h3b):213133480
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:29394459
001003:0020 DEBUG: Code 1024 at (K/GDE$xt*e2FF}h3b):213133480
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:29394459
001003:0020 DEBUG: Code 1024 at (K/GDE$xt*e2FF}h3b):213133480
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:29394459
001003:0020 DEBUG: Code 1024 at (K/GDE$xt*e2FF}h3b):213133480
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:29394459
001003:0020 DEBUG: Code 1024 at (K/GDE$xt*e2FF}h3b):213133480
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:29394459
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:121263429
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:121262302
002003:0000 Error 'Internal error - Input parameter is incorrect (489)' occurred while reading 'BD-RE ASUS BW-16D1HT 3.10 KEJIAIH0125' at offset '1048576'
001003:0020 DEBUG: Code 34 at (K/GDE$xt*e2FF}h3b):213133480
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:29394459
001003:0020 DEBUG: Code 34 at (K/GDE$xt*e2FF}h3b):213133480
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:29394459
001003:0020 DEBUG: Code 34 at (K/GDE$xt*e2FF}h3b):213133480
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:29394459
001003:0020 DEBUG: Code 34 at (K/GDE$xt*e2FF}h3b):213133480
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:29394459
001003:0020 DEBUG: Code 34 at (K/GDE$xt*e2FF}h3b):213133480
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:29394459
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:121263429
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:121262302
002003:0000 Error 'Internal error - Input parameter is incorrect (489)' occurred while reading 'BD-RE ASUS BW-16D1HT 3.10 KEJIAIH0125' at offset '34816'
001003:0020 DEBUG: Code 0 at v&xxTX#$K[Q^I,*o|0Z:121261773
SDF  v098: ASUS_BW-16D1HT_3.10_211901041014_KEJIAIH0125
001003:0020 DEBUG: Code 512 at (K/GDE$xt*e2FF}h3b):213133480
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:29394459
001003:0020 DEBUG: Code 512 at (K/GDE$xt*e2FF}h3b):213133480
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:29394459
001003:0020 DEBUG: Code 512 at (K/GDE$xt*e2FF}h3b):213133480
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:29394459
001003:0020 DEBUG: Code 512 at (K/GDE$xt*e2FF}h3b):213133480
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:29394459
001003:0020 DEBUG: Code 512 at (K/GDE$xt*e2FF}h3b):213133480
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:29394459
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:121263429
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:121262302
002003:0000 Error 'Internal error - Input parameter is incorrect (489)' occurred while reading 'BD-RE ASUS BW-16D1HT 3.10 KEJIAIH0125' at offset '524288'
001003:0020 DEBUG: Code 1024 at (K/GDE$xt*e2FF}h3b):213133480
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:29394459
001003:0020 DEBUG: Code 1024 at (K/GDE$xt*e2FF}h3b):213133480
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:29394459
001003:0020 DEBUG: Code 1024 at (K/GDE$xt*e2FF}h3b):213133480
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:29394459
001003:0020 DEBUG: Code 1024 at (K/GDE$xt*e2FF}h3b):213133480
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:29394459
001003:0020 DEBUG: Code 1024 at (K/GDE$xt*e2FF}h3b):213133480
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:29394459
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:121263429
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:121262302
002003:0000 Error 'Internal error - Input parameter is incorrect (489)' occurred while reading 'BD-RE ASUS BW-16D1HT 3.10 KEJIAIH0125' at offset '1048576'
001003:0020 DEBUG: Code 34 at (K/GDE$xt*e2FF}h3b):213133480
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:29394459
001003:0020 DEBUG: Code 34 at (K/GDE$xt*e2FF}h3b):213133480
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:29394459
001003:0020 DEBUG: Code 34 at (K/GDE$xt*e2FF}h3b):213133480
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:29394459
001003:0020 DEBUG: Code 34 at (K/GDE$xt*e2FF}h3b):213133480
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:29394459
001003:0020 DEBUG: Code 34 at (K/GDE$xt*e2FF}h3b):213133480
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:29394459
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:121263429
001003:0020 DEBUG: Code 117572073 at fPU]a<H}AGNFc7Vv\w:121262302
002003:0000 Error 'Internal error - Input parameter is incorrect (489)' occurred while reading 'BD-RE ASUS BW-16D1HT 3.10 KEJIAIH0125' at offset '34816'
001003:0020 DEBUG: Code 0 at v&xxTX#$K[Q^I,*o|0Z:121261773
SDF  v098: ASUS_BW-16D1HT_3.10_211901041014_KEJIAIH0125
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just_mrlj
Posts: 2
Joined: Sun Apr 27, 2025 6:06 pm

Re: MakeMKV not recognizing ANY disc - Input parameter is incorrect (489)

Post by just_mrlj »

I just tried the program with a DVD drive that I had laying around and that seemed to work just fine.
Didn't see any error messages in the log.
They only appear when using the bluray drive.

UPDATE:
It now also happens with the DVD drive... same logs.
I can't find any information in any other logs of my server though.
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CodingSquirrel
Posts: 3
Joined: Wed Nov 27, 2019 12:36 am

Re: MakeMKV not recognizing ANY disc - Input parameter is incorrect (489)

Post by CodingSquirrel »

I'm having the same symptoms recently for my drive. Did you ever figure this out?

Code: Select all

Error 'Internal error - Input parameter is incorrect (489)' occurred while reading 'BD-RE HL-DT-ST BD-RE WH16NS60 1.02 M68IBNI1726' at offset '524288'
MakeMKV no longer detects the drive opening and closing, nor does it detect if a disk is inserted or removed. I can get around the issue by going to File -> Close whenever I swap disks, but this is cumbersome and annoying. And if it thinks there's no disk then the only solution is to restart the container. I plugged it into a windows machine and it was able to see when I ejected a disk and loaded a new one same as it used to on my linux machine. I tried setting the ID and GUID as 0 to run as root, and I also tried going back to previous versions of the image and no change, going back as far as tag 24.01.1 (MakeMKV version 1.17.6)

I'm running on Debian 12 Bookworm, and my compose file is:

Code: Select all

services:
  makemkv:
    image: jlesage/makemkv:v25.05.1
    container_name: makemkv
    restart: unless-stopped
    ports:
      - 5800:5800
    volumes:
      - /srv/data/docker/appdata/makemkv:/config
      - /srv/storage/Movies/rips/raw:/output
      - /srv/data/docker/appdata/makemkv/storage:/storage:ro
    devices:
      - /dev/sr0:/dev/sr0
      - /dev/sg5:/dev/sg5
    environment:
      - TZ=America/New_York
      - USER_ID=1001
      - GROUP_ID=100
      - DARK_MODE=1
      - DISPLAY_WIDTH=1280
      - DISPLAY_HEIGHT=720
    labels:
      - wud.tag.include=^v\d+\.\d+\.\d+$$
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CodingSquirrel
Posts: 3
Joined: Wed Nov 27, 2019 12:36 am

Re: MakeMKV not recognizing ANY disc - Input parameter is incorrect (489)

Post by CodingSquirrel »

Just to follow up here, my above symptoms seem to have been a precursor to the end of the drive. It stopped being able to read Blu Rays at all a couple days ago. Time to replace I guess.
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