Wicked Part 1

Please post here for issues related to Blu-ray discs
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leelhrsf0
Posts: 1
Joined: Mon Mar 10, 2025 1:38 pm

Wicked Part 1

Post by leelhrsf0 »

Hi there, I keep getting a message
The volume key is unknown for this disc - video can't be decrypted
Has anyone else have this issue?
I have attached the tgz file

Also: Protection: AACS2.0/C v77

Thank you
Attachments
MKB20_v77_Wicked_(Part_1)_6822.tgz
(3.41 MiB) Downloaded 13 times
dcoke22
Posts: 3471
Joined: Wed Jul 22, 2020 11:25 pm

Re: Wicked Part 1

Post by dcoke22 »

When MakeMKV encounters a 4K UHD that it doesn't have a Hashed Key to decrypt it, MakeMKV shows that message and produces a dump file. When this happens, you should post on the forum as you've done (although the UHD discs section is more appropriate than the blu-ray discs section) and email that dump to svq@makemkv.com. Emailing the dump ensures that a hashed key will be produced.

Additionally, either attaching the file here or more preferably, putting it somewhere on the internet and posting a link to download it will help the good folks that run the alternative keydb.cfg so that a key can be added to that database of keys as well.


UHD FAQ
MrPenguin
Posts: 718
Joined: Thu Oct 19, 2023 11:31 pm

Re: Wicked Part 1

Post by MrPenguin »

leelhrsf0 wrote:
Mon Mar 10, 2025 1:41 pm
Hi there, I keep getting a message
The volume key is unknown for this disc - video can't be decrypted
Would you also happen to have a UHD drive that isn't a Verbatim 43888 please?
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