Verbatim 43890 External Slimline Mobile USB 3.2 Blu-ray Writer UHD Problem

[Coopervid]

I am so sorry to bother you, really. I basically bought this drive assuming it could handle uhd and enabling uhd would be the only thing keeping me from sending it back. So thank you for doing what you are doing, and I would be grateful for a pm.

Drive Information
OS device name: G:
Manufacturer: PIONEER
Product: BD-RW BDR-UD03
Revision: 1.14
Serial number: ...
Firmware date: 2020-06-15
Bus encryption flags: 1B

LibreDrive Information
Status: Enabled
Drive platform: RS8511
Firmware name: PIONEER BDR-US03
Firmware type: Original (unpatched)
Firmware version: 1.14
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

PM sent.

[Coopervid]

Hi Coopervid, I have the Verbatim 43888 - that isn't reading 4k - are you able to help at all please?

Post your Makemkv info.

[Yethidran]

Looks like my Verbatim 43888 with a Pioneer UD04 is also failing on me...
it refuses to read or load 4K UHD Discs too...i have cleaned the Lens with a QTip dipped with alcohol and dried the lens and clean it once again with a clean dry QTip, but to no avail...
any chance of getting the firmware to try and recover it with a Reflash?
Thanks in Advance.
Cheer's!!

Drive Information
OS device name: K:
Manufacturer: PIONEER
Product: BD-RW BDR-UD04
Revision: 1.14
Serial number: ...
Firmware date: 2020-06-15
Bus encryption flags: 1B
Highest AACS version: 68

LibreDrive Information
Status: Enabled
Drive platform: RS8A10
Firmware name: PIONEER BDR-US04
Firmware type: Original (unpatched)
Firmware version: 1.14
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

[Coopervid]

Looks like my Verbatim 43888 with a Pioneer UD04 is also failing on me...
it refuses to read or load 4K UHD Discs too...i have cleaned the Lens with a QTip dipped with alcohol and dried the lens and clean it once again with a clean dry QTip, but to no avail...
any chance of getting the firmware to try and recover it with a Reflash?
Thanks in Advance.
Cheer's!!

Drive Information
OS device name: K:
Manufacturer: PIONEER
Product: BD-RW BDR-UD04
Revision: 1.14
Serial number: DFDL149576WL
Firmware date: 2020-06-15
Bus encryption flags: 1B
Highest AACS version: 68

LibreDrive Information
Status: Enabled
Drive platform: RS8A10
Firmware name: PIONEER BDR-US04
Firmware type: Original (unpatched)
Firmware version: 1.14
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

Nah.... Most likely a power problem since the Verbatim enclosure is very power hungry. Connect to USB-C or use a powered USB hub.

[Yethidran]

Phew!! Solved the issue!!
i gave it a hard knock on the casing and turned the casing "Upside Down" and loaded the 4K disc and it started to work!!
Oh My!!
the things i do to torture these beautiful drives!!
Hahahaha!!

[Yethidran]

Drive Information
OS device name: \Device\CdRom5
Current profile: BD-ROM
Manufacturer: PIONEER
Product: BD-RW BDR-UD04
Revision: 1.14
Serial number: DFDL149576WL
Firmware date: 2020-06-15
Bus encryption flags: 1B
Highest AACS version: 68

LibreDrive Information
Status: Enabled
Drive platform: RS8A10
Firmware name: PIONEER BDR-US04
Firmware type: Original (unpatched)
Firmware version: 1.14
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

Disc Information
Label: OBLIVIONUHD_UPK1
Timestamp: 2016-07-05 11:51:42
Protection: AACS2.0/C v60
Data capacity: 60.88 Gb
Disc type: BD-ROM UHD
Number of layers: 2
Bus encryption flags: 80

[Yethidran]

its working, but i have to place the drive upside down, and also gotta give it a knock in the center of the drive!!

[zittrig]

Knocking the drive hard is not the ususal way, I think

Coopervid pointed at the power supply of the 43888. You can also try change the cable, if the issue rise again or try to deactivate USB power save function. That's a experience that I've made (and it's a solution that the verbatim support suggested).

[Yethidran]

thanks zittrig, but where is the deactivate USB power save function?
my verbatim 43888 did not come with any software utilities.. there is a cd rom which has the nero burning software..

[MartyMcNuts]

thanks zittrig, but where is the deactivate USB power save function?
my verbatim 43888 did not come with any software utilities.. there is a cd rom which has the nero burning software..

He means deactivate USB power save function in windows.

Try using a USB-C port, a self powered USB hub (30w+) or at the very least a USB 3.0+ port direct on the motherboard.

[zittrig]

Yes, thanks Marty, that's was I meant. (my internet was shut down, so I wasn't able to reply ... )

[Yethidran]

Ah ! Okie...
Thanks gentleman!!
Cheers!!

[alpensiedler]

hi coopervid, would you happen to have a uhd firmware that would work for my 43890:

Code: Select all

Laufwerksinformation
OS-Gerätename: E:
Produzent: PIONEER
Produkt: BD-RW BDR-UD03
Revision: 1.14
Serienummer: ...
Firmware-Datum: 2020-06-15
Markierungen der Bus-Verschlüsselung: 1B
Highest AACS version: 76

LibreDrive Information
Status: Enabled
Drive platform: RS8511
Firmware name: PIONEER BDR-US03
Firmware type: Original (unpatched)
Firmware version: 1.14
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

many thanks in advance and have a great weekend!

[Coopervid]

hi coopervid, would you happen to have a uhd firmware that would work for my 43890:

Code: Select all

Laufwerksinformation
OS-Gerätename: E:
Produzent: PIONEER
Produkt: BD-RW BDR-UD03
Revision: 1.14
Serienummer: ...
Firmware-Datum: 2020-06-15
Markierungen der Bus-Verschlüsselung: 1B
Highest AACS version: 76

LibreDrive Information
Status: Enabled
Drive platform: RS8511
Firmware name: PIONEER BDR-US03
Firmware type: Original (unpatched)
Firmware version: 1.14
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

many thanks in advance and have a great weekend!

PM sent.

[alpensiedler]

PM sent.

LEGEND!