Failed to save titles (log file attached)

[Neoculture]

I purchased the "Andromeda" box set (5 seasons, 30 disks) and started ripping them to my NAS. The first season (all 5 disks) ripped without a problem. All other seasons had problems - none of the episodes would rip, but the one or two specials in each season did rip. No error messages except for "failed to save".

According to the packaging, the first season was packaged by "Beyond Home Entertainment", while the remaining seasons are from "Force Entertainment".

I am using a registered version of MakeMKV (1.6.15 win(x64)), on a HP Pavilion dv6 laptop running Windows 7 Ultimate (x64).

Any thoughts? Thanks.

(note: log file was shortened to only show the first failure, otherwise it was 1.5Mb even when ZIPed)

[mike admin]

This is apparent disc mastering error or a new protection. I have to ask you to do a testdump for each episode that fails, per instructions at http://www.makemkv.com/onlinehelp/testdump.html .

[Neoculture]

Season 2 Episode 1: http://dl.dropbox.com/u/44615354/title00.tgz
Season 2 Episode 2: http://dl.dropbox.com/u/44615354/title01.tgz
Season 2 Episode 3: http://dl.dropbox.com/u/44615354/title02.tgz
Season 2 Episode 4: http://dl.dropbox.com/u/44615354/title03.tgz

As of 2011-10-10@0757UTC, only the first file has loaded into dropbox. The others are still loading. Updates as they load.

UPDATE: 2011-10-12 - All files are loaded in Dropbox.

[Neoculture]

Damn. I'd hoped that MakeMKV v1.6.16 would fix my problem, but no-go.

[mike admin]

It was supposed to. All four titles still fail?

[Neoculture]

Yes, almost as soon as they start.

[pauly139]

I am having the same problem with Andromeda Season 2 - 5. Using MakeMKV 1.70

Was there any ever resolution to this problem?

[Decibel]

As of Version 1.8.3. the same issue is present, Andromeda Season 1 box set will copy, but Season's 2-5 will not.

[crowfax]

Can you guys all do the testdump that mike linked to above with 1.8.3 please.

[Decibel]

Attached is the link to teh files for Andromeda Season 2 Disk 1

[hidden]

Regards,

Decibel

[crowfax]

you need to email it as the instructions instruct.

[Decibel]

My bad. Email with link has been sent.

[Decibel]

Has there been any progress after checking the testdump files for Andromeda Season 2 and above

[Decibel]

Andromeda Season 2 results with MakeMKV 1.8.4
Success. Episodes are now able to be converted to MKV.

A similar message to below was seen for all episodes:

"Saving 1 titles into directory E:/Video/ANDROMEDA_S
The source file '/VIDEO_TS/VTS_01_1.VOB' is corrupt or invalid at offset 1714176, attempting to work around"

The process did complete successfully.

Keep up the great work with the constant improvements ot teh software.

Decibel