Recovering license key

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Clanleader16
Posts: 2
Joined: Tue Nov 19, 2024 12:14 am

Recovering license key

Post by Clanleader16 »

Hi All!

I unfortunately had to rebuild my PC after an SSD failure. I've been trying to find the email that contains my license key from a number of years ago, but it seems to have dissappeared. Could anyone point me to the correct person to contact?
Woodstock
Posts: 10323
Joined: Sun Jul 24, 2011 11:21 pm

Re: Recovering license key

Post by Woodstock »

support@makemkv.com is the primary contact, but ... if you registered within the last couple of years ... you MAY be looking for an email from the wrong place; Recent emails come from the registration company, with Mike getting a copy of it.
Clanleader16
Posts: 2
Joined: Tue Nov 19, 2024 12:14 am

Re: Recovering license key

Post by Clanleader16 »

Thanks! I sent an email to that address yesterday, waiting for a reply. To the best of my memory, I purchased either in 2018 or 2019.
Woodstock
Posts: 10323
Joined: Sun Jul 24, 2011 11:21 pm

Re: Recovering license key

Post by Woodstock »

That long ago, you'll be looking for a makemkv.com email address. So, best to send to support@makemkv.com to have Mike respond directly.
dcoke22
Posts: 3077
Joined: Wed Jul 22, 2020 11:25 pm

Re: Recovering license key

Post by dcoke22 »

I purchased in 2019. The email from @2checkout.com. The seller was GuinpinSoft inc. I find it in my email when I search for MakeMKV.
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