Where is my registration code from my MakeMKV purchase

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aaronwt
Posts: 25
Joined: Fri Dec 28, 2012 10:10 pm

Where is my registration code from my MakeMKV purchase

Post by aaronwt »

I just paid the $60 to purchase MakeMKV. From the https://www.makemkv.com/buy/ site.
But my PayPro Global Invoice shows nothing about the registration code I need to enter in the program.
And i have not received any email with the info.

How long does it take to get the registration code after purchase?

What the heck is the point of me purchasing MakeMKV if I still can't use it?
My AMEX card shows the pending charge. But no email and no registration code.
63TB unRAID1-49TB unRAID2-76TB unRAID3-56TB unRAID4-50TB unRAID5-50TB unRAID6-56TB unRAID7
Woodstock
Posts: 10323
Joined: Sun Jul 24, 2011 11:21 pm

Re: Where is my registration code from my MakeMKV purchase

Post by Woodstock »

Check your folders - the email usually arrives within an hour of registering.
aaronwt
Posts: 25
Joined: Fri Dec 28, 2012 10:10 pm

Re: Where is my registration code from my MakeMKV purchase

Post by aaronwt »

I ended up calling PayPro Global. They looked up the info and sent the email again. Then suddenly I got four emails at the same time from them.
But I have the info now. Which is great. Thanks.
63TB unRAID1-49TB unRAID2-76TB unRAID3-56TB unRAID4-50TB unRAID5-50TB unRAID6-56TB unRAID7
csharpfritz
Posts: 1
Joined: Sun Jun 04, 2023 1:00 am

Re: Where is my registration code from my MakeMKV purchase

Post by csharpfritz »

I just purchased a key as well... and the confirmation emails did not contain license keys
feelo24
Posts: 1
Joined: Sun Jun 04, 2023 2:05 am

Re: Where is my registration code from my MakeMKV purchase

Post by feelo24 »

I just purchased it as well and my invoice states to contact the support@makemkv.com

What the heck, what is the purpose of purchasing and then not receiving the key, so frustrating.
AMCross
Posts: 3
Joined: Sun Jun 04, 2023 9:52 am

Re: Where is my registration code from my MakeMKV purchase

Post by AMCross »

ive had to contact paypal global as well as their email do not show the registration code
ksc2303
Posts: 1
Joined: Fri Aug 09, 2019 2:11 am

Re: Where is my registration code from my MakeMKV purchase

Post by ksc2303 »

I also purchased a license and have yet to receive it. Sent emails to customer support
harryorg3@yahoo.com
Posts: 1
Joined: Sun Jun 04, 2023 12:13 am

Re: Where is my registration code from my MakeMKV purchase

Post by harryorg3@yahoo.com »

I purchase my makeMKV last night, about 24 hours later I still have not recieve my key yet.i check all my emails
khaine
Posts: 1
Joined: Mon Jun 05, 2023 1:49 pm

Re: Where is my registration code from my MakeMKV purchase

Post by khaine »

I purchased the license key. The email from PayPro contained no registration key and told to contact support@makemkv.com... Done and waiting.

I somehow expected that issuing the key would be automatic after payment was received. This is annoying.
dizbuster
Posts: 1
Joined: Fri May 05, 2023 6:39 pm

Re: Where is my registration code from my MakeMKV purchase

Post by dizbuster »

Same here. No registration code in email. It would be nice to be able to use MakeMKV as I have paid for it. Will have to make a few phone calls. :twisted:
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