drive not recognized by MakeMKV - can I work around this?

[makehelpmkv]

Hi, I am very new to ripping Blu Ray discs.

I bought an external Optiarc BC-5500A drive. However, it is not recognized by MakeMKV and I have tried everything (old versions, reboot, plugging it in again and again..). There is no clear answer when I google this problem.

When I try to open the BDMV\index.bdmv file it says "the folder F: appears to be a root folder on optical drive, however drive can't be accessed by the program. the operation will most likely fail"

and then it works for a bit and says "The volume key is unknown for this disc - video can't be decrypted"
Failed to open disc

When I copy the files to my HDD first (drag+drop) then open BDMV\index.bdmv it gives me the same error (cant be decrypted).

What can I do to bypass this? I don't mind a workaround, as long as it works. I have already given up on making it recognize the drive.

[makehelpmkv]

Oh well, after dealing with this for 10 hours I downloaded DVDFab, which just works. So there seems to be something wrong with makemkv drive recognition?

[Woodstock]

and then it works for a bit and says "The volume key is unknown for this disc - video can't be decrypted"
Failed to open disc

Both Fixing Volume Key is Unknown and UHD FAQ cover your issue. Did you read either one?

We're doing a survey to see whether putting things at the top of the forum makes them invisible to new users.

[Billycar11]

Hi, I am very new to ripping Blu Ray discs.

I bought an external Optiarc BC-5500A drive. However, it is not recognized by MakeMKV and I have tried everything (old versions, reboot, plugging it in again and again..). There is no clear answer when I google this problem.

When I try to open the BDMV\index.bdmv file it says "the folder F: appears to be a root folder on optical drive, however drive can't be accessed by the program. the operation will most likely fail"

and then it works for a bit and says "The volume key is unknown for this disc - video can't be decrypted"
Failed to open disc

When I copy the files to my HDD first (drag+drop) then open BDMV\index.bdmv it gives me the same error (cant be decrypted).

What can I do to bypass this? I don't mind a workaround, as long as it works. I have already given up on making it recognize the drive.

i think your problem is windows ransom ware protection turn it off and test then turn it back on and add makemkv as an exception