Unable to Open Bluray Disc - Star Trek Section 31 - AACS v82

[cbamatt]

So I've got Star Trek Section 31 on bluray delivered today, and MakeMKV isn't able to open the disc. I've tried a few things that I found on this forum, but none seem to work.

I've attached the dump that MKV created while trying to open the file.

These are the logs (with debug logging enabled) from MKV):

Code: Select all

Debug log started at Mon Apr 28 14:52:13 2025 , written by MakeMKV v1.18.1 win(x64-release)
001005:0000 MakeMKV v1.18.1 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as file://C:\Users\matt/MakeMKV_log.txt
Using 262272KB for read cache.
Network access is ENABLED, CURL version 7.72.0/Schannel/1.41.0 (x86_64-pc-win32) , proxy server not set.
WinCdArb=v1.2.0_tiny win(x64-release)
No  SDF v098: PIONEER_BD-RW__BDR-XS07U_1.03_CEDL006804WL
DEBUG: Code 0 at \c^YLv PcaLdd\XsJ:29396253
DEBUG: Code 0 at e!/TsMgD>)UEE`0S:213136746
No  SDF v098: PIONEER_BD-RW__BDR-XS07U_1.03_CEDL006804WL
DEBUG: Code 3 at u%~+41nw7Z$>\(rT@7Hdjpjz:29395310
SDF id v098: PIONEER_BD-RW__BDR-XS07U_1.03_CEDL006804WL
003007:0000 Using direct disc access mode
005085:0000 Loaded content hash table, will verify integrity of M2TS files.
DEBUG: Code 2147483648 at 2g`y)1d*msr{}#Bb:121265499
003310:0000 This disc uses newer version of AACS protection. Please let us know about it by visiting http://www.makemkv.com/a/?KPlZ+uzThu9VybVIlPVgtz4/QrAHHEB2roN/j7mDe+msr2MG6sP2NUJHECT2jQ==
DAFD=PAAAADAAAAEABDQkEEwEBAQ==
DCE=Pn21XktuNyPYK/LMOgRbK7Vf2gHOlSj9KnNoP6HMw993FHLaW2P7jWNGMGf9Y8Jk3msMWVJNrjJf3NeZ4Zb1ZhE/JyUbuZZQmQyTrz6n8HxtyVczjnj/qiZQAxNTzTHV7iIpfZt5Stqqk8l0/9TUOv0EFySLjOoeGA==
DCE=JybV4qDOo6CRk68Qef8Aat6NRqyPOfiYkRMRnTY1iJPAxKodvKl8xXGQnFJDKucthoWh2jsc2ZN0c+qyxXM+x96Vdi1KecIZimBMqO22hDPmQs+ToqWjc0VyGSp/pudcTaheNMsKZagFjC0FAt3N7ayZjby+PnBlQQ==
003332:0000 Saved AACS dump file as file://C:\Users\matt/.MakeMKV/MKB_v82_Star_Trek-_Section_31_9A9E.tgz
003303:0000 The volume key is unknown for this disc - video can't be decrypted
001003:0020 DEBUG: Code 0 at `{q#WHE]"p5'4|CK:213132721
001003:0020 DEBUG: Code 0 at `{q#WHE]"p5'4|CK:213131341
005010:0000 Failed to open disc
Application exited at Mon Apr 28 14:55:20 2025

I've then installed the KeyDB Helper tool and ran Synchronize, then Disc Info, then Validate end result is that the "VUK/UnitKeys are invalid". It does tell me to report this in the Doom9 forum with the logfile, but new accounts apparently can't post for 5 days after registering, so posting here also to see if anyone can help here. Full log file also attached.

Is anyone able to provide any help in getting this disc working?

[MartyMcNuts]

So I've got Star Trek Section 31 on bluray delivered today, and MakeMKV isn't able to open the disc. I've tried a few things that I found on this forum, but none seem to work.

I've attached the dump that MKV created while trying to open the file.

These are the logs (with debug logging enabled) from MKV):

Code: Select all

Debug log started at Mon Apr 28 14:52:13 2025 , written by MakeMKV v1.18.1 win(x64-release)
001005:0000 MakeMKV v1.18.1 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as file://C:\Users\matt/MakeMKV_log.txt
Using 262272KB for read cache.
Network access is ENABLED, CURL version 7.72.0/Schannel/1.41.0 (x86_64-pc-win32) , proxy server not set.
WinCdArb=v1.2.0_tiny win(x64-release)
No  SDF v098: PIONEER_BD-RW__BDR-XS07U_1.03_CEDL006804WL
DEBUG: Code 0 at \c^YLv PcaLdd\XsJ:29396253
DEBUG: Code 0 at e!/TsMgD>)UEE`0S:213136746
No  SDF v098: PIONEER_BD-RW__BDR-XS07U_1.03_CEDL006804WL
DEBUG: Code 3 at u%~+41nw7Z$>\(rT@7Hdjpjz:29395310
SDF id v098: PIONEER_BD-RW__BDR-XS07U_1.03_CEDL006804WL
003007:0000 Using direct disc access mode
005085:0000 Loaded content hash table, will verify integrity of M2TS files.
DEBUG: Code 2147483648 at 2g`y)1d*msr{}#Bb:121265499
003310:0000 This disc uses newer version of AACS protection. Please let us know about it by visiting http://www.makemkv.com/a/?KPlZ+uzThu9VybVIlPVgtz4/QrAHHEB2roN/j7mDe+msr2MG6sP2NUJHECT2jQ==
DAFD=PAAAADAAAAEABDQkEEwEBAQ==
DCE=Pn21XktuNyPYK/LMOgRbK7Vf2gHOlSj9KnNoP6HMw993FHLaW2P7jWNGMGf9Y8Jk3msMWVJNrjJf3NeZ4Zb1ZhE/JyUbuZZQmQyTrz6n8HxtyVczjnj/qiZQAxNTzTHV7iIpfZt5Stqqk8l0/9TUOv0EFySLjOoeGA==
DCE=JybV4qDOo6CRk68Qef8Aat6NRqyPOfiYkRMRnTY1iJPAxKodvKl8xXGQnFJDKucthoWh2jsc2ZN0c+qyxXM+x96Vdi1KecIZimBMqO22hDPmQs+ToqWjc0VyGSp/pudcTaheNMsKZagFjC0FAt3N7ayZjby+PnBlQQ==
003332:0000 Saved AACS dump file as file://C:\Users\matt/.MakeMKV/MKB_v82_Star_Trek-_Section_31_9A9E.tgz
003303:0000 The volume key is unknown for this disc - video can't be decrypted
001003:0020 DEBUG: Code 0 at `{q#WHE]"p5'4|CK:213132721
001003:0020 DEBUG: Code 0 at `{q#WHE]"p5'4|CK:213131341
005010:0000 Failed to open disc
Application exited at Mon Apr 28 14:55:20 2025

I've then installed the KeyDB Helper tool and ran Synchronize, then Disc Info, then Validate end result is that the "VUK/UnitKeys are invalid". It does tell me to report this in the Doom9 forum with the logfile, but new accounts apparently can't post for 5 days after registering, so posting here also to see if anyone can help here. Full log file also attached.

Is anyone able to provide any help in getting this disc working?

Read your PM.

[cbamatt]

That KeyDB addition you sent me worked a treat - thanks!