BD+ code processed but no FUTs were obtained, errors may fol

Please post here for issues related to Blu-ray discs
ap1967
Posts: 2
Joined: Wed Mar 11, 2015 2:04 am

Re: BD+ code processed but no FUTs were obtained, errors may

Post by ap1967 »

Yes i send the log file to support, it was 3 MB and i was not able to attach to the post.

The error message was a popup and i ignored the message and created the file. It saved the MKV file but the image is bad
like pixelation and stripes etc. Sound is fine.
Woodstock
Posts: 10043
Joined: Sun Jul 24, 2011 11:21 pm

Re: BD+ code processed but no FUTs were obtained, errors may

Post by Woodstock »

OK, if the file has been sent, try the rip again in a day or so. I've only seen Mike post messages about updating the SVQ files a few times, but "almost always", within a week, the rip just "works" for people who have updates enabled.

Since your log shows loading 70 SVQ files, it is likely you've got updates turned on. Although my install said something about loading just over a hundred the last time I looked... Tools -> General, "Allow contacting web server for updates" should be checked.
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
WAYFLIX
Posts: 137
Joined: Fri Jun 27, 2014 11:59 pm

Re: BD+ code processed but no FUTs were obtained, errors may

Post by WAYFLIX »

Woodstock wrote:
Loaded 70 SVQ file(s)
Processing BD+ code, please be patient - this may take up to few minutes
Processing BD+ code using generic SVQ from builtin/00000.svq
Saved BD+ dump file as C:\Users\aponnath.CORP/.MakeMKV/dump_Night_at_the_Museum_Secret_of_the_Tomb_9E4313865AA282ED_D.tgz
The log doesn't say it failed, but... Have you sent the file generated (path highlighted in RED above) to svq@makemkv.com for analysis yet?
I am having the same problem still. 1.9.1 updates turned on. File has been sent.
jwbx007
Posts: 7
Joined: Mon Dec 21, 2015 10:15 pm

Re: BD+ code processed but no FUTs were obtained, errors may

Post by jwbx007 »

Happening with 007 spectre too please update and fix please
xahrekcahs
Posts: 9
Joined: Sun Oct 04, 2015 2:56 pm

Re: BD+ code processed but no FUTs were obtained, errors may

Post by xahrekcahs »

The Peanuts Movie BluRay region 1 reports no FUTs. I have e-mailed logs. Just wanted to make sure I was posting this in the correct location.

Thanks!
Woodstock
Posts: 10043
Joined: Sun Jul 24, 2011 11:21 pm

Re: BD+ code processed but no FUTs were obtained, errors may

Post by Woodstock »

Logs, or the TGZ file created with the BD+ information?

In this case, logs won't help - it's the actual BD+ code that Mike needs to create the SVQ file.
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
xahrekcahs
Posts: 9
Joined: Sun Oct 04, 2015 2:56 pm

Re: BD+ code processed but no FUTs were obtained, errors may

Post by xahrekcahs »

I sent the TGZ generated when trying to open the disc.
xahrekcahs
Posts: 9
Joined: Sun Oct 04, 2015 2:56 pm

Re: BD+ code processed but no FUTs were obtained, errors may

Post by xahrekcahs »

Peanuts Movie is working now, thank you!
drerook
Posts: 1
Joined: Fri Mar 18, 2016 1:10 am

Re: BD+ code processed but no FUTs were obtained, errors may

Post by drerook »

This is also happening for "Brooklyn," on Blu-ray. I imagine this this issue is not uncommon for just-released films?
SteveO
Posts: 10
Joined: Sun Apr 12, 2015 1:22 pm

Re: BD+ code processed but no FUTs were obtained, errors may

Post by SteveO »

Am trying to upload the "dump_Brooklyn_6740D6A99F5C24EC.tgz" file created when I attempted to backup Brooklyn, but the file size is 5mb and seem only to be permitted to upload files 2mb and smaller.

Can anyone advise me on any other possible way to get this code to Mike so he can update the BD+ SQL?

Thanks...
MrVideo
Posts: 128
Joined: Sat Feb 27, 2016 2:31 am

Re: BD+ code processed but no FUTs were obtained, errors may

Post by MrVideo »

SteveO wrote:Can anyone advise me on any other possible way to get this code to Mike so he can update the BD+ SQL?
Split the tgz file into smaller pieces. Post the smaller files. Mike will then be able to join them back together before opening the tarball.
Woodstock
Posts: 10043
Joined: Sun Jul 24, 2011 11:21 pm

Re: BD+ code processed but no FUTs were obtained, errors may

Post by Woodstock »

You don't upload it here - you would email it to svq@makemkv.com , if your mail provider will allow you to send files that big. If you can't, you can upload it anywhere on the net and send a retrieval link to that same email address, and Mike will download it.

Most (non-free) mail systems will allow files up to about 6.5MB to be sent as attachments. I've seen some of the free systems that limit you to a few hundred kilobytes.
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How to aid in finding the answer to your problem: Activating Debug Logging
SteveO
Posts: 10
Joined: Sun Apr 12, 2015 1:22 pm

Re: BD+ code processed but no FUTs were obtained, errors may

Post by SteveO »

Thank you very much for the help. I just sent the file via email as instructed.

Appreciate the speedy assistance!
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