www.makemkv.com

With the exception of the actual name of the media itself, I have been getting this error since June 13th, when John Wick Chapter 4 came out. It has continued with EVERY 4K media I attempt to rip. Blu-ray versions of the same title (specifically John Wick Chapter 4) work perfectly fine.

Automatic SDF downloading is disabled or failed.
Using LibreDrive mode (v06.3 id=64754CF46FCA)
Using direct disc access mode
Loaded content hash table, will verify integrity of M2TS files.
Downloading latest HK to /Users/bark2995/Library/MakeMKV ...
Automatic HK downloading is disabled or failed.
Saved AACS dump file as /Users/bark2995/Library/MakeMKV/MKB20_v77_TIME_BANDITS_43C6.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc

I am at a loss to understand what is happening and what to do about it.
I have confirmed internet access it turned on in the app.
I have verified that permissions are on via the macOS software (Ventura 13.4)
Read/write permissions have been turned on all the way up the chain right to the end user volume.

I used to rely on this program because it was reliable and it worked with a minimum of fuss and bother.

Unfortunately, I can no longer say that either is applicable now.

Any and all assistance would be greatly appreciated.

I'm open to trying almost anything.

try clearing your dns cache or changing your dns

Deleted my Ethernet connection and restored it.

Will try again later to connect.

Still seems funny that only the 4K media won't work.

philb1701 wrote: ↑

Fri Jun 23, 2023 10:41 pm

Still seems funny that only the 4K media won't work.

Only 4K media requires 'per release' hash key updates (AACS 2.x) to decode.

I seem too have a recurrence of the problem.
I did have it resolved by setting up a VPN which did fix the problem earlier but doesn't seem to make a difference now.
So far it hasn't prevented me from converting the files I want with the exception of one that others are having problems with as well.

I will monitor the situation and update as need be.