The Last Emperor 3D (Italy) Failed to open disk

The place to discuss Mac OS X version of MakeMKV
jahtv
Posts: 7
Joined: Wed Mar 14, 2012 8:29 pm

The Last Emperor 3D (Italy) Failed to open disk

Post by jahtv »

I tried to rip The Last Emperor 3D, on OS X and on Windows and in both it failed to open, here is the log from OS X.

What can be wrong?

MakeMKV v1.10.3 darwin(x86-release) started
Debug logging enabled, log will be saved as /Users/jahedderich/MakeMKV_log.txt
Optical drive "BD-RE PIONEER BD-RW BDR-XU03 1.03" opened in DASPI v1.5 mode.
Optical drive "BD-ROM PLEXTOR BDDVDR PX-B310U 1.07" opened in DASPI v1.5 mode.
Using direct disc access mode
DEBUG: Code 0 at _Etls=q$@X"`+H[_l:29393953
DEBUG: Code 0 at _Etls=q$@X"`+H[_l:29393953
DEBUG: Code 0 at _Etls=q$@X"`+H[_l:29393953
DEBUG: Code 0 at _Etls=q$@X"`+H[_l:29393953
DEBUG: Code 0 at N^f;\Tw0WtF(rz:121262578
DEBUG: Code 0 at >6aFX8OWcI' pPgo:213135044
DEBUG: Code 0 at _Etls=q$@X"`+H[_l:29393953
DEBUG: Code 0 at _Etls=q$@X"`+H[_l:29393953
DEBUG: Code 0 at _Etls=q$@X"`+H[_l:29393953
DEBUG: Code 0 at _Etls=q$@X"`+H[_l:29393953
DEBUG: Code 0 at N^f;\Tw0WtF(rz:121262578
DEBUG: Code 0 at >6aFX8OWcI' pPgo:213135044
Loaded content hash table, will verify integrity of M2TS files.
Title #00000.mpls has length of 108 seconds which is less than minimum title length of 600 seconds and was therefore skipped
Title #00021.mpls has length of 14 seconds which is less than minimum title length of 600 seconds and was therefore skipped
Title #00021.mpls(1) has length of 13 seconds which is less than minimum title length of 600 seconds and was therefore skipped
DEBUG: Code 0 at z+iL?FUh"E>A$baYL:213132583
DEBUG: Code 0 at z+iL?FUh"E>A$baYL:121263797
Title #00002.m2ts has length of 6 seconds which is less than minimum title length of 600 seconds and was therefore skipped
Title #00021.m2ts has length of 55 seconds which is less than minimum title length of 600 seconds and was therefore skipped
Title #00000.m2ts has length of 52 seconds which is less than minimum title length of 600 seconds and was therefore skipped
Title #00018.m2ts has length of 10 seconds which is less than minimum title length of 600 seconds and was therefore skipped
Title #00015.m2ts has length of 6 seconds which is less than minimum title length of 600 seconds and was therefore skipped
Title #00013.m2ts has length of 7 seconds which is less than minimum title length of 600 seconds and was therefore skipped
Title #00011.m2ts has length of 14 seconds which is less than minimum title length of 600 seconds and was therefore skipped
Title #00007.m2ts has length of 15 seconds which is less than minimum title length of 600 seconds and was therefore skipped
Title #00006.m2ts has length of 10 seconds which is less than minimum title length of 600 seconds and was therefore skipped
Title #00009.m2ts has length of 16 seconds which is less than minimum title length of 600 seconds and was therefore skipped
Title #00001.m2ts has length of 7 seconds which is less than minimum title length of 600 seconds and was therefore skipped
Title #00008.m2ts has length of 15 seconds which is less than minimum title length of 600 seconds and was therefore skipped
Failed to open disc
Woodstock
Posts: 8045
Joined: Sun Jul 24, 2011 11:21 pm

Re: The Last Emperor 3D (Italy) Failed to open disk

Post by Woodstock »

It doesn't seem that MakeMKV found any titles that were longer than your 10 minute minimum, but that seems VERY strange, even if you were looking at the "extras" disk.

I would recommend following the FAQ listed in my signature to send the requested files to support@makemkv.com, for Mike to look at. The debug messages usually mean that something unexpected was found, which can be caused by a dirty disk, but that's uncertain, because there were no actual error messages about not being able to read the disk... Just that what WAS read was unexpected.
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
jahtv
Posts: 7
Joined: Wed Mar 14, 2012 8:29 pm

Re: The Last Emperor 3D (Italy) Failed to open disk

Post by jahtv »

Thanks for your reply, the disks opens fine in DVDfab and in Leawo Prof Media, the disk is the movie disk, no extra disks on the package and I have sent the files requested for Aquamarine Blu-Ray and The Last Emperor 3D to support@makemkv.com and never got a reply or the disks working at a later date after an Update. I am a Paying customer and I expect at least a reply.

Thanks for your help

JAH
Woodstock wrote:It doesn't seem that MakeMKV found any titles that were longer than your 10 minute minimum, but that seems VERY strange, even if you were looking at the "extras" disk.

I would recommend following the FAQ listed in my signature to send the requested files to support@makemkv.com, for Mike to look at. The debug messages usually mean that something unexpected was found, which can be caused by a dirty disk, but that's uncertain, because there were no actual error messages about not being able to read the disk... Just that what WAS read was unexpected.
FingersDLP
Posts: 4
Joined: Thu Sep 06, 2018 2:58 pm

Re: The Last Emperor 3D (Italy) Failed to open disk

Post by FingersDLP »

FYI, I too purchased this title from Amazon Italy. Same issue. I can reduce the time to like 10 seconds to get some titles but the longest is like 00:01:28 so very short. Will hope for a future fix. Log like above.

Thanks
bradleyrealtor
Posts: 7
Joined: Tue Jan 05, 2016 6:19 pm

Re: The Last Emperor 3D (Italy) Failed to open disk

Post by bradleyrealtor »

I have an issue with this disc as well. Mac, MakeMkv 1.14.4, Opens disc and shows only one file of 283.2 mb which copies fine but it's just the title.
Anyone?
This is the Italian 3d disc.
Attachments
Last Emperor.jpg
Last Emperor.jpg (562.67 KiB) Viewed 17656 times
bobmorlock
Posts: 2
Joined: Tue Jul 09, 2019 7:53 pm

Re: The Last Emperor 3D (Italy) Failed to open disk

Post by bobmorlock »

I'm having the same issue.
The only the 282MB header video is located.
But the disc does contain 38GB and 11GB m2ts files under BDMV/STREAM. Copying all the content to a HD and trying to open various content files with makemkv didn't locate those files.
JREkiwi
Posts: 6
Joined: Tue Apr 10, 2018 5:32 am

Re: The Last Emperor 3D (Italy) Failed to open disk

Post by JREkiwi »

I have the same issue, so I've submitted a support request.

John
bradleyrealtor
Posts: 7
Joined: Tue Jan 05, 2016 6:19 pm

Re: The Last Emperor 3D (Italy) Failed to open disk

Post by bradleyrealtor »

thanks, John
bobmorlock
Posts: 2
Joined: Tue Jul 09, 2019 7:53 pm

Re: The Last Emperor 3D (Italy) Failed to open disk

Post by bobmorlock »

Thanks John.

If this gets addressed, how would be this happen? A new version of the software needs to be rolled out?
juanitobanana
Posts: 10
Joined: Wed Mar 18, 2020 2:26 am

Re: The Last Emperor 3D (Italy) Failed to open disk

Post by juanitobanana »

I have the same issue. It seems like MovieRescuer is able to see the movie and extract it, however it does not have the 3D part. John, where is the support request? Maybe I can post this info there..
Woodstock
Posts: 8045
Joined: Sun Jul 24, 2011 11:21 pm

Re: The Last Emperor 3D (Italy) Failed to open disk

Post by Woodstock »

This topic is almost 4 years old. Most likely errors now would be from a dirty disk, unless you're using a version of MakeMKV from 2016.
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
juanitobanana
Posts: 10
Joined: Wed Mar 18, 2020 2:26 am

Re: The Last Emperor 3D (Italy) Failed to open disk

Post by juanitobanana »

My disc is pristine new, just opened form the case. I have the very latest makemkv, 1.15.0, so no, the issue is still there unfortunately
juanitobanana
Posts: 10
Joined: Wed Mar 18, 2020 2:26 am

Re: The Last Emperor 3D (Italy) Failed to open disk

Post by juanitobanana »

you can also see how many people posted this same issue just 6 months ago
Woodstock
Posts: 8045
Joined: Sun Jul 24, 2011 11:21 pm

Re: The Last Emperor 3D (Italy) Failed to open disk

Post by Woodstock »

And the advice given in the second message still applies; follow the FAQ link in my signature and submit the requested information to the program author, for him to look at it.
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
jahtv
Posts: 7
Joined: Wed Mar 14, 2012 8:29 pm

Re: The Last Emperor 3D (Italy) Failed to open disk

Post by jahtv »

I did, on 2016.
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