The place to discuss Mac OS X version of MakeMKV
Cuddy2977
Posts: 50 Joined: Tue Jun 09, 2015 5:42 pm
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by Cuddy2977 Wed Apr 23, 2025 4:05 pm
Right …
I’m trying to rip a 4K version of The Terminator: on a 2024 Mac mini with a PIONEER BD-RW BDR-UD04 branded as a Verbatim 43888.
Screenshot 2025-04-23 at 17.01.13.png (626.32 KiB) Viewed 2184 times
The software tells me: “The volume key is unknown for this disc - video can't be decrypted”
Given the recent Fatal Crash situation … ?
I’m concerned … and wondering how on Earth I get around this … ?
~~~~
I should add that I’ve also tried ripping in my other optical drive: and washing the disc in soapy water.
With no luck.
Last edited by
Cuddy2977 on Wed Apr 23, 2025 5:52 pm, edited 1 time in total.
Coopervid
Posts: 2691 Joined: Tue Feb 19, 2019 10:32 pm
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by Coopervid Wed Apr 23, 2025 4:38 pm
I guess you haven't allowed internet access. UHDs need it.
Cuddy2977
Posts: 50 Joined: Tue Jun 09, 2015 5:42 pm
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by Cuddy2977 Wed Apr 23, 2025 5:49 pm
Coopervid wrote: ↑ Wed Apr 23, 2025 4:38 pm
I guess you haven't allowed internet access. UHDs need it.
Right … my system’s online …
How do I make sure the software can access what it needs?
Coopervid
Posts: 2691 Joined: Tue Feb 19, 2019 10:32 pm
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by Coopervid Wed Apr 23, 2025 5:56 pm
Cuddy2977 wrote: ↑ Wed Apr 23, 2025 5:49 pm
Coopervid wrote: ↑ Wed Apr 23, 2025 4:38 pm
I guess you haven't allowed internet access. UHDs need it.
Right … my system’s online …
How do I make sure the software can access what it needs?
View Preferences General. Check "Enable Internet Access".
Cuddy2977
Posts: 50 Joined: Tue Jun 09, 2015 5:42 pm
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by Cuddy2977 Wed Apr 23, 2025 6:58 pm
Coopervid wrote: ↑ Wed Apr 23, 2025 5:56 pm
Cuddy2977 wrote: ↑ Wed Apr 23, 2025 5:49 pm
Coopervid wrote: ↑ Wed Apr 23, 2025 4:38 pm
I guess you haven't allowed internet access. UHDs need it.
Right … my system’s online …
How do I make sure the software can access what it needs?
View Preferences General. Check "Enable Internet Access".
It already is, Cooper …
Screenshot 2025-04-23 at 19.57.44.png (379.58 KiB) Viewed 2141 times
Coopervid
Posts: 2691 Joined: Tue Feb 19, 2019 10:32 pm
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by Coopervid Wed Apr 23, 2025 7:05 pm
Cuddy2977 wrote: ↑ Wed Apr 23, 2025 6:58 pm
Coopervid wrote: ↑ Wed Apr 23, 2025 5:56 pm
Cuddy2977 wrote: ↑ Wed Apr 23, 2025 5:49 pm
Right … my system’s online …
How do I make sure the software can access what it needs?
View Preferences General. Check "Enable Internet Access".
It already is, Cooper …
Screenshot 2025-04-23 at 19.57.44.png
Then it's blocked by your firewall / antivirus I suppose.
Cuddy2977
Posts: 50 Joined: Tue Jun 09, 2015 5:42 pm
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by Cuddy2977 Wed Apr 23, 2025 7:32 pm
dcoke22 wrote: ↑ Wed Apr 23, 2025 6:14 pm
Read the Hashed Keys section of the
UHD FAQ .
Cheers, DCoke: I’ve got those sent off.
Cuddy2977
Posts: 50 Joined: Tue Jun 09, 2015 5:42 pm
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by Cuddy2977 Wed Apr 23, 2025 7:33 pm
Coopervid wrote: ↑ Wed Apr 23, 2025 7:05 pm
Cuddy2977 wrote: ↑ Wed Apr 23, 2025 6:58 pm
Coopervid wrote: ↑ Wed Apr 23, 2025 5:56 pm
View Preferences General. Check "Enable Internet Access".
It already is, Cooper …
Screenshot 2025-04-23 at 19.57.44.png
Then it's blocked by your firewall / antivirus I suppose.
There’s possibly a lot I could say, there …
But it’s not an issue, as far as I can tell
Cuddy2977
Posts: 50 Joined: Tue Jun 09, 2015 5:42 pm
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by Cuddy2977 Mon Apr 28, 2025 7:26 am
Right: I’ve sent off the dumps from my last attempt: on the 23rd April.
SamuriHL
Posts: 2515 Joined: Mon Jun 14, 2010 5:32 pm
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by SamuriHL Mon Apr 28, 2025 11:12 am
Never. You won't be contacted. You simply have to keep trying it periodically and makemkv will grab the latest cached keys. Once your titles are added they'll work. That can take anywhere from a day to several weeks.
MrPenguin
Posts: 914 Joined: Thu Oct 19, 2023 11:31 pm
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by MrPenguin Mon Apr 28, 2025 7:54 pm
Cuddy2977 wrote: ↑ Mon Apr 28, 2025 7:26 am
I’m getting a touch anxious …
Have you tried downloading the latest
KEYDB.cfg file, copying it into MakeMKV's data directory (i.e. where MakeMKV also writes its TGZ dump files) and restarting MakeMKV?
It is
possible that the public KEYDB may already contain your key...
Cuddy2977
Posts: 50 Joined: Tue Jun 09, 2015 5:42 pm
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by Cuddy2977 Mon Apr 28, 2025 8:11 pm
MrPenguin wrote: ↑ Mon Apr 28, 2025 7:54 pm
Cuddy2977 wrote: ↑ Mon Apr 28, 2025 7:26 am
I’m getting a touch anxious …
Have you tried downloading the latest
KEYDB.cfg file, copying it into MakeMKV's data directory (i.e. where MakeMKV also writes its TGZ dump files) and restarting MakeMKV?
It is
possible that the public KEYDB may already contain your key...
I take it you mean the one called ‘keydb.cfg - Language English (29218 entries)’?
And would you know the path name for that folder? I can’t it, again!
Coopervid
Posts: 2691 Joined: Tue Feb 19, 2019 10:32 pm
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by Coopervid Mon Apr 28, 2025 8:15 pm
Cuddy2977 wrote: ↑ Mon Apr 28, 2025 8:11 pm
MrPenguin wrote: ↑ Mon Apr 28, 2025 7:54 pm
Cuddy2977 wrote: ↑ Mon Apr 28, 2025 7:26 am
I’m getting a touch anxious …
Have you tried downloading the latest
KEYDB.cfg file, copying it into MakeMKV's data directory (i.e. where MakeMKV also writes its TGZ dump files) and restarting MakeMKV?
It is
possible that the public KEYDB may already contain your key...
I take it you mean the one called ‘keydb.cfg - Language English (29218 entries)’?
And would you know the path name for that folder? I can’t it, again!
Read follow this.
viewtopic.php?f=12&t=16883
MrPenguin
Posts: 914 Joined: Thu Oct 19, 2023 11:31 pm
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by MrPenguin Mon Apr 28, 2025 8:16 pm
Cuddy2977 wrote: ↑ Mon Apr 28, 2025 8:11 pm
I take it you mean the one called ‘keydb.cfg - Language English (29218 entries)’?
Yes.
Cuddy2977 wrote: ↑ Mon Apr 28, 2025 8:11 pm
And would you know the path name for that folder? I can’t it, again!
It's where MakeMKV writes its TGZ dump files, and is also visible in MakeMKV's "View/Preferences/General" tab as the "data directory".