
We will launch our website within the next seven days. We want to clarify what is happening regarding Pioneer optical drives and the way forward regarding the warranty.
Clarification on Pioneer Blu-ray Optical Drives & Warranty:
As you may know, Pioneer has unfortunately ceased global manufacturing and support for optical drives. UHD Friendly Drives are no longer able to offer direct manufacturer support for Pioneer Blu-ray drives. While this change impacts the traditional warranty support we've been able to provide, we want to reassure you that our commitment to supporting you remains unwavering. Here's how we are continuing to assist:
- 12-Month Customer Support: For any Pioneer Blu-ray optical drives purchased from us, we will continue to offer 12 months of customer support. This includes troubleshooting assistance, setup guidance, and technical help for any issues that may arise during this period. We're here for you!
- 30-Day Money-Back Guarantee: If you're not completely satisfied with your Pioneer Blu-ray Writer Drive for any reason, we offer a 30-day money-back guarantee. You can return the product within 30 days of receipt for a full refund, as long as the product is in its original condition with all packaging and accessories included. While Pioneer's direct warranty support is no longer available, we remain confident in the reliability of these drives, which have earned their reputation as top-tier products.
Thank you for being so understanding and for continuing to trust in us. If you have any questions or concerns, please don't hesitate to reach out. We're here to support you every step of the way!
Kind Regards
The UHD Friendly Drive Team
Website URL
https://go.uhdfriendlydrives.co.uk