(Asmcom:) Pioneer UHD 4K Drives, Cheap Shipping, Worldwide Service, Excellent Service!!!

[asmcom]

Hello Everyone,

Unfortunately I am back in hospital with a serious infection and have had surgery 2 days ago. So just letting everyone know that we felt it was better to take the website down as I am not fit to stand or get out of bed with my illness. We of course will support all our customers and have a team of volunteers to help with any ongoing support issues.

We did have a strange ebay return today from a eBay customer who started a return for a Archgon drive saying the model we sent him was not a UHD model. Their exact words was:

"I ordered MD-8107S-U3, which rips 4K DVD movies. The item sent is the MD-8107-U3, which is not compatible with MakeMKV or DBFav software"

To clarify the model number we sent was as follows:

MD-8107S-U3YC-UHDB-S ( This is actually the UHD Silver Model) on Firmware 1-00DE.

The black model part number is MD-8107S-U3YC-UHDB-K

So the customer started a return for a non UHD model even those we request all customer to contact us if there is an issue instead of starting a return. As any of our customers know on this forum we only sell models that support UHD discs.

If you are the eBay customer and you happen to see this post please send us a PM or email and we will tell you what you are obviously doing wrong.

Sorry we had to close the website down. We still have Pioneer drives, Slot Loaders, Top Loaders and Tray loading drives.

Regards

Asmcom

Hello Everyone,

We’ve now been in touch with the customer who ordered an Archgon MD-8107S-UHD to use with their MacBook Pro running macOS Tahoe. As many of you will know, this isn’t an ideal match without a powered USB hub. In this case, a Pioneer BDR-XS07TS would have been a much better choice.

I’ve already replied to the customer, and they will be returning the Archgon to us. I’m confident it would still work fine with a powered hub or one of our PCs, but we agreed that a different model would suit their setup better and they could not manage to power the drive up with a USB C Cable, we suspect using a drive with this model without a powered hub is not ideal.

Note to new customers:

If you’re unsure which drive will work best with your system, feel free to email us at uhdfriendlydrives@gmail.com and we’ll be happy to recommend the most suitable option for your setup.

We’ve now fully responded to the customer, and this case will now be on the way to being resolved.

Reply to Customer

Hi ???????,

No problem at all. I’ll make sure the team doesn’t open your parcel when it arrives. I’ll personally record a video of me opening your drive, connecting it to my Mac Studio Ultra 3 or Mac Pro, and showing you the test results.

You are of course entitled to our 30-day money-back guarantee, which we will fully honour. I’m sorry I can’t test this right now or offer remote access, as I’m not at home. Please package the drive securely and return it, and once we receive it complete with packaging, we’ll issue your full refund.

For your setup, had you asked us beforehand, we would have recommended the Pioneer BDR-XS07TS. It’s extremely reliable and works flawlessly with the MacBook Pro.

Below is an example of the Pioneer drive in action with a Mac Pro 5.1:
Pioneer BDR-XS07TS processing a 4K UHD movie with MakeMKV on macOS Sequoia 15.0.1.

https://drive.google.com/file/d/17NGUIS ... sp=sharing

https://drive.google.com/file/d/1gHnjxR ... sp=sharing

Kind regards,

Asmcom

UHD Friendly Drives Team
uhdfriendlydrives@gmail.com

[asmcom]

Wish Asmcom a quick and speedy recovery. I just wanted to post a quick review of the Pioneer BDR-XS07TS that I received on Thursday. The delivery experience was excellent with tracking updates every step of the way. The import fees were much less than I was expecting.

This is my second drive from Asmcom, my first was the Pioneer BDR-XS07TUHD. I used the newer drive with a UHD BD-100 disc yesterday and was surprised by just how quick the drive was. It completed a full disc backup with no issues. It’s also quieter than I expected. There seems to be no difference in speed and performance between the XS07TUHD and XS07TS. Maybe it’s just placebo but it felt like the newer drive was even a little quicker.

Asmcom offers an invaluable service for us physical media fans. I’ve had a flawless experience with them. With Pioneer pulling out of the market I’d say the time to buy is now. I’m lucky to have two drives now and I hope they last me a long time. Of course, health is the most important thing in life. As much as I love what Asmcom is doing they really should focus on themselves for now. Your loyal customers will always be there for you whenever you decide to come back. Please take care.

Hello MovieCollector7,

Thank you so much for taking the time to share such a thoughtful review. It honestly means the world to us, especially coming from a loyal repeat customer like yourself. Knowing that you’ve trusted us not once, but twice, for your Pioneer drives is the highest compliment we could ever receive.

I’m delighted to hear your BDR-XS07TS arrived smoothly, with clear tracking and lower-than-expected import fees and even more so that it performed flawlessly on a UHD BD-100 disc right out of the box. Your comparison between the XS07TUHD and XS07TS is spot on, and I couldn’t be happier that both drives are serving you so well.

We truly appreciate your kind words about our service and your encouragement about health and recovery. Customers like you are the heart of why we do this:

Passionate collectors who care deeply about preserving their media. Knowing that our drives play a small part in that passion is incredibly rewarding.

Thank you again for your loyalty, patience, and kindness. Customers like you aren’t just appreciated; you’re the reason we’re still here. We look forward to continuing to support your collection.

With gratitude,

Asmcom
UHD Friendly Drives Team

[CJT80]

Hello Everyone,

Unfortunately I am back in hospital with a serious infection and have had surgery 2 days ago. So just letting everyone know that we felt it was better to take the website down as I am not fit to stand or get out of bed with my illness. We of course will support all our customers and have a team of volunteers to help with any ongoing support issues.
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Regards

Asmcom

Get well soon, wishing you a speedy recovery!

[Toscaclarinet]

Hope Asmcom gets well soon.
But I would be very wary about the possibility that the ebay customer has bought the drive, swapped in a non-UHD drive they already had into the enclosure, and started a customer return. That way they get their money back and end up with a UHD version for free. I've seen that happen with other electronics such as mobile phones, sending back an older model instead of the one that was bought and blaming it on the seller.