MakeMKV v1.18.3 win(x64-release) started
Using LibreDrive mode (v02.2 id=CF9A35717F1B)
Using direct disc access mode
Loaded content hash table, will verify integrity of M2TS files.
Saved AACS dump file as C:[Redacted].MakeMKV/MKB20_v82_STRAY_DOG_09B0.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc
Dump Submitted - Stray Dog Criterion 4K
Dump Submitted - Stray Dog Criterion 4K
- Attachments
-
- MKB20_v82_STRAY_DOG_09B0.tgz
- (3.25 MiB) Downloaded 19 times
Last edited by jhevans51 on Thu May 14, 2026 3:34 pm, edited 1 time in total.
Re: Dump Submitted - Stray Dog Criterion 4K
You didn't mention if you had emailed the dump file to svq@makemkv.com so that it could be added to the program. Posting the file here can get the third-party database updated (usually), but does nothing for native capability.
MakeMKV Frequently Asked Questions
FAQ about BETA and PERMANENT keys.
How to aid in finding the answer to your problem: Activating Debug Logging
FAQ about BETA and PERMANENT keys.
How to aid in finding the answer to your problem: Activating Debug Logging
Re: Dump Submitted - Stray Dog Criterion 4K
Have you tried downloading the latest KEYDB.cfg file, copying it into MakeMKV's data directory (i.e. where MakeMKV also writes its TGZ dump files) and restarting MakeMKV?
Since you're also using Windows, you could try using SamuriHL's KeyDB Helper utility too.
Re: Dump Submitted - Stray Dog Criterion 4K
Ope! Thanks for the reminder! Long-time user, first time poster, lol.Woodstock wrote: ↑Thu May 14, 2026 3:12 amYou didn't mention if you had emailed the dump file to svq@makemkv.com so that it could be added to the program. Posting the file here can get the third-party database updated (usually), but does nothing for native capability.