Lionsgate Frailty 4K - Won't Open

[kgturner]

Anybody have any trouble with this disc? I cannot get the 4K to open. Tried MakeMKV (paid for version), DVD Fab 13 (also paid for) & ImgBurn. The disc will not open in any of these programs. Drive is an LG BU40N. I cleaned the disc and still won't open.

Kevin T

[MrPenguin]

Anybody have any trouble with this disc? I cannot get the 4K to open. Tried MakeMKV (paid for version), DVD Fab 13 (also paid for) & ImgBurn. The disc will not open in any of these programs. Drive is an LG BU40N. I cleaned the disc and still won't open.

Did MakeMKV generate a TGZ dump file? Because if so, you should email it to svq@makemkv.com. And could you also upload it into (say) OneDrive or Google Drive please, and then reply with a public download link? This would allow people to try adding your disk to the public KEYDB.cfg file too.

[MartyMcNuts]

Anybody have any trouble with this disc? I cannot get the 4K to open. Tried MakeMKV (paid for version), DVD Fab 13 (also paid for) & ImgBurn. The disc will not open in any of these programs. Drive is an LG BU40N. I cleaned the disc and still won't open.

Kevin T

It would be helpful to say what the MakeMKV log window says about the disc. Saying it doesn't open or work isn't really helpful at all.

[kgturner]

It literally won't open / load. Says "No disc" under Type.

Drive Information
OS device name: E:
Manufacturer: HL-DT-ST
Product: BD-RE BU40N
Revision: 1.00
Serial number: M10O2D81622
Firmware date: 2116-12-20 15:28
Bus encryption flags: 17
Highest AACS version: 77

LibreDrive Information
Status: Enabled
Drive platform: MT1959
Firmware type: Original (unpatched)
Firmware version: 1.00
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

No disc inserted


Kevin T

[kgturner]

It literally will not load or open the disc. My BU40N doesn't even show up in File Explorer to show that a disc is loaded in it. The BD disc included opens & I have ripped that for the time being.

Here is the 4K:
https://imgur.com/a/Riz1A1y

The drive doesn't even sound like it spins up.

I have emailed Lionsgate to report a defective disc because I'm not sure what else to do.

Kevin T