Trouble Opening Discs

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Serpico23
Posts: 5
Joined: Sat Mar 07, 2026 7:26 pm

Trouble Opening Discs

Post by Serpico23 »

For some reason my drive and Makemkv won't open the following 4K discs.

Sleepaway camp 2 (shout)
Creepshow (shout)
Tenebrae (synapse)
The Fog (shout)

When I load the disc, VLC usually automatically opens up first, but with these titles nothing happens and my drive just keeps spinning. They play on my 4K player with no issue.

Any suggestions would be appreciated. Thanks in advance!
MartyMcNuts
Posts: 4744
Joined: Wed Nov 22, 2017 11:45 pm

Re: Trouble Opening Discs

Post by MartyMcNuts »

Serpico23 wrote:
Sat Mar 07, 2026 7:33 pm
For some reason my drive and Makemkv won't open the following 4K discs.

Sleepaway camp 2 (shout)
Creepshow (shout)
Tenebrae (synapse)
The Fog (shout)

When I load the disc, VLC usually automatically opens up first, but with these titles nothing happens and my drive just keeps spinning. They play on my 4K player with no issue.

Any suggestions would be appreciated. Thanks in advance!
Paste the text from your MakeMKV drive info & libredrive info sections.
Cheers :D
----------------------------------------------------------------------------------------------------------------------------
For UHD enabled drives (AU/NZ/SG + Others) & DIY Single Drive Flasher (WW): https://uhdenableddrives.com
Serpico23
Posts: 5
Joined: Sat Mar 07, 2026 7:26 pm

Re: Trouble Opening Discs

Post by Serpico23 »

Drive Information
OS device name: \Device\CdRom0
Current profile: BD-ROM
Manufacturer: HL-DT-ST
Product: BD-RE BU40N
Revision: 1.03
Serial number: MOBN1UA1646
Firmware date: 2118-10-24 19:34
Bus encryption flags: 17
Highest AACS version: 82

LibreDrive Information
Status: Enabled
Drive platform: MT1959
Firmware type: Patched (microcode access re-enabled)
Firmware version: 1.03
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

No disc inserted
MrPenguin
Posts: 1735
Joined: Thu Oct 19, 2023 11:31 pm

Re: Trouble Opening Discs

Post by MrPenguin »

Serpico23 wrote:
Sat Mar 07, 2026 7:33 pm
For some reason my drive and Makemkv won't open the following 4K discs.
...
Any suggestions would be appreciated. Thanks in advance!
Have you tried downloading the latest KEYDB.cfg file, copying it into MakeMKV's data directory (i.e. where MakeMKV also writes its TGZ dump files) and restarting MakeMKV?
Serpico23
Posts: 5
Joined: Sat Mar 07, 2026 7:26 pm

Re: Trouble Opening Discs

Post by Serpico23 »

MrPenguin wrote:
Sun Mar 08, 2026 12:15 am
Serpico23 wrote:
Sat Mar 07, 2026 7:33 pm
For some reason my drive and Makemkv won't open the following 4K discs.
...
Any suggestions would be appreciated. Thanks in advance!
Have you tried downloading the latest KEYDB.cfg file, copying it into MakeMKV's data directory (i.e. where MakeMKV also writes its TGZ dump files) and restarting MakeMKV?
I apologize for my ignorance, I'm not super tech savy. Are there instructions to try this?

The other odd thing is, I tried another copy of The Fog and that one worked without issue. Could be something with disc authoring?
MrPenguin
Posts: 1735
Joined: Thu Oct 19, 2023 11:31 pm

Re: Trouble Opening Discs

Post by MrPenguin »

Serpico23 wrote:
Sun Mar 08, 2026 3:25 pm
I apologize for my ignorance, I'm not super tech savy. Are there instructions to try this?
You mean this?
MrPenguin wrote:
Sun Mar 08, 2026 12:15 am
Have you tried downloading the latest KEYDB.cfg file, copying it into MakeMKV's data directory (i.e. where MakeMKV also writes its TGZ dump files) and restarting MakeMKV?
The latest KEYDB.cfg file is inside the ZIP file that you get from that download link.
Serpico23
Posts: 5
Joined: Sat Mar 07, 2026 7:26 pm

Re: Trouble Opening Discs

Post by Serpico23 »

MrPenguin wrote:
Sun Mar 08, 2026 4:23 pm
Serpico23 wrote:
Sun Mar 08, 2026 3:25 pm
I apologize for my ignorance, I'm not super tech savy. Are there instructions to try this?
You mean this?
MrPenguin wrote:
Sun Mar 08, 2026 12:15 am
Have you tried downloading the latest KEYDB.cfg file, copying it into MakeMKV's data directory (i.e. where MakeMKV also writes its TGZ dump files) and restarting MakeMKV?
The latest KEYDB.cfg file is inside the ZIP file that you get from that download link.
Do I just copy and paste the file into the Makemkv folder through program files?
MrPenguin
Posts: 1735
Joined: Thu Oct 19, 2023 11:31 pm

Re: Trouble Opening Discs

Post by MrPenguin »

Serpico23 wrote:
Sun Mar 08, 2026 6:35 pm
Do I just copy and paste the file into the Makemkv folder through program files?
Probably more like "drag and drop" the KEYDB.cfg file into your MakeMKV folder.

If MakeMKV has created any TGZ files for any of these disks then maybe upload these files into (say) OneDrive or Google Drive, and then reply here with public download links?
Serpico23
Posts: 5
Joined: Sat Mar 07, 2026 7:26 pm

Re: Trouble Opening Discs

Post by Serpico23 »

MrPenguin wrote:
Sun Mar 08, 2026 6:47 pm
Serpico23 wrote:
Sun Mar 08, 2026 6:35 pm
Do I just copy and paste the file into the Makemkv folder through program files?
Probably more like "drag and drop" the KEYDB.cfg file into your MakeMKV folder.

If MakeMKV has created any TGZ files for any of these disks then maybe upload these files into (say) OneDrive or Google Drive, and then reply here with public download links?
I'll give it a try. Thanks for your help.
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