Marvel - Fantastic Four - First Steps - protection key errors

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Sword7
Posts: 6
Joined: Sun Oct 18, 2020 5:17 pm

Marvel - Fantastic Four - First Steps - protection key errors

Post by Sword7 »

I did the same but I got weird error messages said that:

Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_21:9'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..0020..03F to device 'SG:dev_21:9'

I use LG BP60NB10 drive. I had never seen that error messages before. I tried different disc (different movie) and it worked fine.

Any solutions?

Thanks,
Tim
MrPenguin
Posts: 1429
Joined: Thu Oct 19, 2023 11:31 pm

Re: Marvel - Fantastic Four - First Steps - protection key errors

Post by MrPenguin »

Sword7 wrote:
Sat Oct 18, 2025 5:03 pm
I did the same but I got weird error messages said that:

Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_21:9'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..0020..03F to device 'SG:dev_21:9'
It looks like your drive hasn't enabled LibreDrive. What does MakeMKV's info window say?
Sword7
Posts: 6
Joined: Sun Oct 18, 2020 5:17 pm

Re: Marvel - Fantastic Four - First Steps - protection key errors

Post by Sword7 »

I tried that again but got same errors. I checked drive info. It said that LivreDrive is enabled. It does not make sense.

Drive Information
OS device name: /dev/sr0
Current profile: BD-ROM
Manufacturer: HL-DT-ST
Product: BD-RE BP60NB10
Revision: 1.02
Serial number:
Firmware date: 2120-05-07 09:35
Bus encryption flags: 17
Highest AACS version: 82

LibreDrive Information
Status: Enabled
Drive platform: MT1959
Firmware type: Patched (microcode access re-enabled)
Firmware version: 1.02
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

Disc Information
Label: MARVEL_STUDIOS_FANTASTIC_FOUR
Timestamp: 2025-08-27 10:04:20
Protection: AACS2.0/C v77
Data capacity: 50.55 Gb
Disc type: BD-ROM UHD
Number of layers: 2
Bus encryption flags: 80
MrPenguin
Posts: 1429
Joined: Thu Oct 19, 2023 11:31 pm

Re: Marvel - Fantastic Four - First Steps - protection key errors

Post by MrPenguin »

Sword7 wrote:
Sat Oct 18, 2025 6:13 pm
LibreDrive Information
Status: Enabled
Drive platform: MT1959
Firmware type: Patched (microcode access re-enabled)
Firmware version: 1.02
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes
All I can suggest is that you power-cycle your drive and try again. Perhaps wait until your OS has recognized the disk before launching MakeMKV, in case there's a race here somewhere.
Sword7
Posts: 6
Joined: Sun Oct 18, 2020 5:17 pm

Re: Marvel - Fantastic Four - First Steps - protection key errors

Post by Sword7 »

Yes, it finally worked now. I just turned it off then turned back on.

I found out that my drive crashed during loading disc, and it automatically restarted but did not execute LibreDrive routines.

Thanks for your replies.

Tim
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