shrek 4k not working

[Nscribble64]

I tried to rip 4k Shrek and it told me:


Using LibreDrive mode (v01.0 id=AA7B8585D3C9)
Using direct disc access mode
Loaded content hash table, will verify integrity of M2TS files.
Saved AACS dump file as C:\Users\hanna/.MakeMKV/MKB20_v76_Shrek_9F6F.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc

any ideas?

[MrPenguin]

I tried to rip 4k Shrek and it told me:
...
any ideas?

Have you tried downloading the latest KEYDB.cfg file, copying it into MakeMKV's data directory (i.e. where MakeMKV also writes its TGZ dump files) and restarting MakeMKV?

[dcoke22]

I tried to rip 4k Shrek and it told me:


Using LibreDrive mode (v01.0 id=AA7B8585D3C9)
Using direct disc access mode
Loaded content hash table, will verify integrity of M2TS files.
Saved AACS dump file as C:\Users\hanna/.MakeMKV/MKB20_v76_Shrek_9F6F.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc

any ideas?

Email the dump file svq@makemkv.com.

Read the hashed keys section of the UHD FAQ.