MakeMKV support forum
https://forum.makemkv.com/forum/
I don't want to get "passive aggressive" but I'm not sure what to do either. I mean, is there a particular reason that you still haven't shared those error messages with us yet?
There's a "box" on the right that would be displayed right after you start MakeMKV, which should contains a few sections of info. (Please copy the text instead of posting a screenshot, especially don't post it as an attachment, as it will simply fail to show up for most of the time.)Outside of that I am not sure where to look for the information you might be asking for.
Code: Select all
HandBrake 1.11.2 (2011111100)
OS: GNOME 49 (Flatpak runtime)
Kernel: Linux 6.17.0-35-generic (x86_64)
CPU: Intel(R) Core(TM) 5 210H x 12
Install Dir: /app/bin
Config Dir: /home/dave/.var/app/fr.handbrake.ghb/config/ghb
_______________________________
[21:30:15] Compile-time hardening features are enabled
[21:30:15] nvenc: version 13.0 is available
[21:30:15] nvdec: is available
[21:30:16] CUDA Version: 8.6
[21:30:16] vcn: not available on this system
[21:30:16] qsv: not available on this system
[21:30:16] hb_init: starting libhb thread
[21:30:16] hb_init: starting libhb thread
[21:30:16] hb_init: starting libhb thread
[21:30:26] gtkgui: Modified Preset: /General/Fast 1080p30
[21:30:26] Starting work at: Sun Jul 12 21:30:26 2026
[21:30:26] 1 job(s) to process
[21:30:26] json job:
{
"Audio": {
"AudioList": [
{
"Bitrate": 576,
"CompressionLevel": -1.0,
"DRC": 0.0,
"DitherMethod": "auto",
"Encoder": "av_aac",
"Gain": 0.0,
"Mixdown": "5point1",
"Name": "Surround 5.1",
"NormalizeMixLevel": false,
"PresetEncoder": "av_aac",
"Quality": -3.0,
"Samplerate": 0,
"Track": 0
}
],
"CopyMask": [
"copy:aac"
],
"FallbackEncoder": "av_aac"
},
"Destination": {
"AlignAVStart": true,
"ChapterList": [
{
"Duration": {
"Hours": 0,
"Minutes": 4,
"Seconds": 49,
"Ticks": 25972196
},
"Name": "Chapter 1"
},
{
"Duration": {
"Hours": 0,
"Minutes": 6,
"Seconds": 24,
"Ticks": 34564530
},
"Name": "Chapter 2"
},
{
"Duration": {
"Hours": 0,
"Minutes": 9,
"Seconds": 58,
"Ticks": 53794991
},
"Name": "Chapter 3"
},
{
"Duration": {
"Hours": 0,
"Minutes": 8,
"Seconds": 11,
"Ticks": 44215421
},
"Name": "Chapter 4"
},
{
"Duration": {
"Hours": 0,
"Minutes": 7,
"Seconds": 2,
"Ticks": 37976689
},
"Name": "Chapter 5"
},
{
"Duration": {
"Hours": 0,
"Minutes": 8,
"Seconds": 37,
"Ticks": 46501455
},
"Name": "Chapter 6"
},
{
"Duration": {
"Hours": 0,
"Minutes": 4,
"Seconds": 27,
"Ticks": 24039015
},
"Name": "Chapter 7"
},
{
"Duration": {
"Hours": 0,
"Minutes": 9,
"Seconds": 7,
"Ticks": 49215416
},
"Name": "Chapter 8"
},
{
"Duration": {
"Hours": 0,
"Minutes": 6,
"Seconds": 25,
"Ticks": 34628344
},
"Name": "Chapter 9"
},
{
"Duration": {
"Hours": 0,
"Minutes": 9,
"Seconds": 58,
"Ticks": 53858805
},
"Name": "Chapter 10"
},
{
"Duration": {
"Hours": 0,
"Minutes": 4,
"Seconds": 24,
"Ticks": 23780006
},
"Name": "Chapter 11"
},
{
"Duration": {
"Hours": 0,
"Minutes": 7,
"Seconds": 10,
"Ticks": 38659872
},
"Name": "Chapter 12"
},
{
"Duration": {
"Hours": 0,
"Minutes": 6,
"Seconds": 32,
"Ticks": 35307772
},
"Name": "Chapter 13"
},
{
"Duration": {
"Hours": 0,
"Minutes": 5,
"Seconds": 46,
"Ticks": 31111080
},
"Name": "Chapter 14"
},
{
"Duration": {
"Hours": 0,
"Minutes": 4,
"Seconds": 54,
"Ticks": 26437661
},
"Name": "Chapter 15"
},
{
"Duration": {
"Hours": 0,
"Minutes": 4,
"Seconds": 40,
"Ticks": 25191357
},
"Name": "Chapter 16"
}
],
"ChapterMarkers": true,
"File": "/home/dave/Videos/Obsessed.mp4",
"InlineParameterSets": false,
"Mux": "m4v",
"Options": {
"IpodAtom": false,
"Optimize": false
}
},
"Filters": {
"FilterList": [
{
"ID": 4,
"Settings": {
"block-height": "16",
"block-thresh": "40",
"block-width": "16",
"filter-mode": "2",
"mode": "3",
"motion-thresh": "1",
"spatial-metric": "2",
"spatial-thresh": "1"
}
},
{
"ID": 6,
"Settings": {
"mode": "7"
}
},
{
"ID": 11,
"Settings": {
"mode": 2,
"rate": "27000000/900000"
}
},
{
"ID": 20,
"Settings": {
"crop-bottom": 140,
"crop-left": 0,
"crop-right": 0,
"crop-top": 140,
"height": 800,
"width": 1920
}
}
]
},
"Metadata": {
"CreationTime": "2026-07-10T05:10:59.000000Z",
"Name": "Obsessed"
},
"PAR": {
"Den": 1,
"Num": 1
},
"SequenceID": 0,
"Source": {
"Angle": 0,
"HWDecode": 0,
"KeepDuplicateTitles": false,
"Path": "/home/dave/Videos/Obsessed/Obsessed.mkv",
"Range": {
"End": 16,
"Start": 1,
"Type": "chapter"
},
"Title": 1
},
"Subtitle": {
"Search": {
"Burn": true,
"Default": false,
"Enable": true,
"Forced": true
},
"SubtitleList": []
},
"Video": {
"AdapterIndex": -1,
"AsyncDepth": 0,
"ChromaLocation": 1,
"ColorInputFormat": 0,
"ColorMatrix": 1,
"ColorOutputFormat": 0,
"ColorPrimaries": 1,
"ColorRange": 1,
"ColorTransfer": 1,
"Encoder": "x264",
"HardwareDecode": 0,
"Level": "4.0",
"MultiPass": false,
"Options": "",
"PasshtruHDRDynamicMetadata": 6,
"Preset": "fast",
"Profile": "main",
"Quality": 22.0,
"Tune": "",
"Turbo": false
}
}
[21:30:26] OS: Linux 6.17.0-35-generic (#35~24.04.1-Ubuntu SMP PREEMPT_DYNAMIC Tue May 26 19:30:42 UTC 2)
[21:30:26] CPU: Intel(R) Core(TM) 5 210H
[21:30:26] - logical processor count: 12
[21:30:26] Intel Quick Sync Video support: no
[21:30:26] hb_scan: path=/home/dave/Videos/Obsessed/Obsessed.mkv, title_index=1
Input #0, matroska,webm, from '/home/dave/Videos/Obsessed/Obsessed.mkv':
Metadata:
title : Obsessed
encoder : libmakemkv v1.18.4 (1.3.10/1.5.2) x86_64-unknown-linux-gnu
creation_time : 2026-07-10T05:10:59.000000Z
Duration: 01:48:22.83, start: 0.000000, bitrate: 31517 kb/s
Chapters:
Chapter #0:0: start 0.000000, end 288.579958
Metadata:
title : Chapter 01
Chapter #0:1: start 288.579958, end 672.630292
Metadata:
title : Chapter 02
Chapter #0:2: start 672.630292, end 1270.352417
Metadata:
title : Chapter 03
Chapter #0:3: start 1270.352417, end 1761.634875
Metadata:
title : Chapter 04
Chapter #0:4: start 1761.634875, end 2183.598083
Metadata:
title : Chapter 05
Chapter #0:5: start 2183.598083, end 2700.280917
Metadata:
title : Chapter 06
Chapter #0:6: start 2700.280917, end 2967.381083
Metadata:
title : Chapter 07
Chapter #0:7: start 2967.381083, end 3514.219042
Metadata:
title : Chapter 08
Chapter #0:8: start 3514.219042, end 3898.978417
Metadata:
title : Chapter 09
Chapter #0:9: start 3898.978417, end 4497.409583
Metadata:
title : Chapter 10
Chapter #0:10: start 4497.409583, end 4761.631875
Metadata:
title : Chapter 11
Chapter #0:11: start 4761.631875, end 5191.186000
Metadata:
title : Chapter 12
Chapter #0:12: start 5191.186000, end 5583.494583
Metadata:
title : Chapter 13
Chapter #0:13: start 5583.494583, end 5929.173250
Metadata:
title : Chapter 14
Chapter #0:14: start 5929.173250, end 6222.925042
Metadata:
title : Chapter 15
Chapter #0:15: start 6222.925042, end 6502.829667
Metadata:
title : Chapter 16
Stream #0:0(eng): Video: h264 (High), yuv420p(tv, bt709, progressive), 1920x1080 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn
Metadata:
BPS-eng : 30818478
DURATION-eng : 01:48:22.829666666
NUMBER_OF_FRAMES-eng: 155912
NUMBER_OF_BYTES-eng: 25050912020
SOURCE_ID-eng : 001011
_STATISTICS_WRITING_APP-eng: MakeMKV v1.18.4 linux(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2026-07-10 05:10:59
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream #0:1(eng): Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s (default)
Metadata:
title : Surround 5.1
BPS-eng : 640000
DURATION-eng : 01:48:22.848000000
NUMBER_OF_FRAMES-eng: 203214
NUMBER_OF_BYTES-eng: 520227840
SOURCE_ID-eng : 001100
_STATISTICS_WRITING_APP-eng: MakeMKV v1.18.4 linux(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2026-07-10 05:10:59
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream #0:2(eng): Subtitle: hdmv_pgs_subtitle (pgssub)
Metadata:
BPS-eng : 34285
DURATION-eng : 01:41:39.906312500
NUMBER_OF_FRAMES-eng: 2586
NUMBER_OF_BYTES-eng: 26142663
SOURCE_ID-eng : 001200
_STATISTICS_WRITING_APP-eng: MakeMKV v1.18.4 linux(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2026-07-10 05:10:59
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream #0:3(eng): Subtitle: hdmv_pgs_subtitle (pgssub)
Metadata:
BPS-eng : 25585
DURATION-eng : 01:44:14.685937500
NUMBER_OF_FRAMES-eng: 2840
NUMBER_OF_BYTES-eng: 20003416
SOURCE_ID-eng : 001201
_STATISTICS_WRITING_APP-eng: MakeMKV v1.18.4 linux(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2026-07-10 05:10:59
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
[21:30:26] scan: decoding previews for title 1
[21:30:26] scan: audio 0x1: ac3, rate=48000Hz, bitrate=640000 English (AC3, 5.1 ch, 640 kbps)
[21:30:27] using container PAR 1:1
[21:30:27] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 140/140/0/0, aspect 16:9, PAR 1:1, color profile: 1-1-1, chroma location: left
[21:30:27] libhb: scan thread found 1 valid title(s)
[21:30:27] Starting Task: Subtitle Scan
[21:30:27] job configuration:
[21:30:27] * source
[21:30:27] + /home/dave/Videos/Obsessed/Obsessed.mkv
[21:30:27] + title 1, chapter(s) 1 to 16
[21:30:27] + container: matroska,webm
[21:30:27] + data rate: 31517 kbps
[21:30:27] * destination
[21:30:27] + /home/dave/Videos/Obsessed.mp4
[21:30:27] + container: MPEG-4 (libavformat)
[21:30:27] + align initial A/V stream timestamps
[21:30:27] + chapter markers
[21:30:27] * video track
[21:30:27] + decoder: h264 8-bit (yuv420p)
[21:30:27] + filters
[21:30:27] + Comb Detect (mode=3:spatial-metric=2:motion-thresh=1:spatial-thresh=1:filter-mode=2:block-thresh=40:block-width=16:block-height=16)
[21:30:27] + Decomb (mode=39)
[21:30:27] + Framerate Shaper (mode=2:rate=27000000/900000)
[21:30:27] + frame rate: 23.976 fps -> peak rate limited to 30.000 fps
[21:30:27] + Crop and Scale (width=1920:height=800:crop-top=140:crop-bottom=140:crop-left=0:crop-right=0)
[21:30:27] + source: 1920 * 1080, crop (140/140/0/0): 1920 * 800, scale: 1920 * 800
[21:30:27] + Output geometry
[21:30:27] + storage dimensions: 1920 x 800
[21:30:27] + pixel aspect ratio: 1 : 1
[21:30:27] + display dimensions: 1920 x 800
[21:30:27] * Foreign Audio Search: Render/Burn-in, Forced Only
[21:30:27] + subtitle, English (PGS) (track 0, id 0x2, Picture)
[21:30:27] + subtitle, English (PGS) (track 1, id 0x3, Picture)
[21:30:27] sync: expecting 155911 video frames
[21:30:36] work: average encoding speed for job is 0.000000 fps
[21:30:36] comb detect: heavy 0 | light 0 | uncombed 0 | total 0
[21:30:36] vfr: 0 frames output, 0 dropped and 0 duped for CFR/PFR
[21:30:36] vfr: lost time: 0 (0 frames)
[21:30:36] vfr: gained time: 0 (0 frames) (0 not accounted for)
[21:30:36] h264-decoder done: 0 frames, 0 decoder errors
[21:30:36] sync: got 0 frames, 155911 expected
[21:30:36] Subtitle track 0 (id 0x2) 'English (PGS)': 631 hits (0 forced)
[21:30:36] Subtitle track 1 (id 0x3) 'English (PGS)': 706 hits (0 forced)
[21:30:36] No candidate detected during subtitle scan
[21:30:36] Finished work at: Sun Jul 12 21:30:36 2026
[21:30:36] libhb: work result = 1Are these what you saw during ripping though? Or do they just show up when you open the disc?Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading 'BD-ROM ASUS SBC-06D2X-U 1.10 RCDL075543WL' at offset '20382089216'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading 'BD-ROM ASUS SBC-06D2X-U 1.10 RCDL075543WL' at offset '20382152704'
udf: node fe/efe failed!
And is this one of the discs that you cannot rip?Disc Information
Label: SUPE_BAT_PUB_EN_BD
Timestamp: 2009-08-26 14:43:53
Protection: AACS v14
Data capacity: 18.98 Gb
Disc type: BD-ROM
Number of layers: 1
Channel bit length: 74,5 nm (25.0 GB max. per layer)
Code: Select all
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '9288744960'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '9461692416'
Error 'Posix error - Remote I/O error' occurred while reading '/dev/sr0' at offset '9461692416'
Error 'Posix error - No data available' occurred while reading '/dev/sr0' at offset '9461692416'
Error 'Posix error - Remote I/O error' occurred while reading '/dev/sr0' at offset '9461692416'
Error 'Posix error - No data available' occurred while reading '/dev/sr0' at offset '9461692416'
Error 'Posix error - No data available' occurred while reading '/dev/sr0' at offset '9461692416'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '9461692416'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '9461692416'
Error 'Scsi error - HARDWARE ERROR:441E' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '9461692416'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '9461692416'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '9461692416'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '9461692416'
Error 'Scsi error - MEDIUM ERROR:POSITIONING ERROR DETECTED BY READ OF MEDIUM' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '9461692416'
Error 'Posix error - Remote I/O error' occurred while reading '/dev/sr0' at offset '9461692416'
Error 'Posix error - No data available' occurred while reading '/dev/sr0' at offset '9461692416'
Error 'Posix error - No data available' occurred while reading '/dev/sr0' at offset '9461692416'
Error 'Posix error - Remote I/O error' occurred while reading '/dev/sr0' at offset '9461692416'
Error 'Posix error - No data available' occurred while reading '/dev/sr0' at offset '9461692416'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '9461692416'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '9461692416'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '9461692416'
Error 'Scsi error - HARDWARE ERROR:441E' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '9461692416'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '9461692416'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '9461692416'
Failed to save title 2 to file /home/dave/Videos/Superman Batman Public Enemies/Superman Batman Public Enemies_t02.mkv
Encountered 24 errors of type 'Read Error' - see http://www.makemkv.com/errors/read/
0 titles saved, 1 failedThat, in itself, would suggest a disc rather than drive problem and given the age of the disc listed, Tomty89's observation seems spot on.DaveB wrote: Mon Jul 13, 2026 5:32 amYet I was able to rip a different Blu-ray just before this one.