Please post here for issues related to Blu-ray discs
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HedgeKnight84
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by HedgeKnight84 » Tue Jul 14, 2015 8:37 pm
For this title, there was a popup stating, "BD+ code processed but no FUTs were obtained, errors may follow" and indeed they did follow; the video is unwatchable at the moment.
FYI

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srjinatl
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by srjinatl » Wed Jul 15, 2015 1:47 am
I have run into the same exact problem with The Longest Ride blu-ray.
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Woodstock
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by Woodstock » Wed Jul 15, 2015 2:13 am
If you get the "No FUTs" message, MakeMKV should create a .tgz file, the name of which will be included in the log, which should be emailed to
svq@makemkv.com for analysis. Mike can then generate an SVQ file to deal with the issue.
For more information, see:
http://www.makemkv.com/svq/
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HedgeKnight84
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by HedgeKnight84 » Wed Jul 15, 2015 1:24 pm
Woodstock wrote:If you get the "No FUTs" message, MakeMKV should create a .tgz file, the name of which will be included in the log, which should be emailed to
svq@makemkv.com for analysis. Mike can then generate an SVQ file to deal with the issue.
For more information, see: /svq/
Just sent the e-mail.

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JosephEC
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by JosephEC » Sat Jul 18, 2015 10:01 pm
Posted my info in the regular DoFP thread concerning the no FUT's error I also received with this version. Sent the dump file to
support@makemkv.com. Would you prefer I send it
svq@makemkv.com Mike?
Thanks
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Woodstock
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by Woodstock » Sun Jul 19, 2015 2:32 am
Either address works to get it to Mike. The SVQ address is the one he mentions in the article on FUTs and BD+, so he may be using them as a "first level" filter to separate requests.
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JosephEC
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by JosephEC » Tue Jul 21, 2015 3:13 am
Fix works great, Mike! Thanks!

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HedgeKnight84
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- Joined: Tue Jul 14, 2015 8:27 pm
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by HedgeKnight84 » Tue Jul 21, 2015 6:21 pm
JosephEC wrote:Fix works great, Mike! Thanks!

Where did you find this fix? Did Mike e-mail you, or is it posted somewhere? This is the first error I've actively tried to look into fixing, so I'm a newbie here. Thanks!
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Woodstock
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by Woodstock » Tue Jul 21, 2015 7:45 pm
If you have checked "Allow contacting web server for updates" in the General tab of preferences, it should download any needed SVQ files when they are available.
Many people disable this as a security measure, or their firewall software will prevent it.