Version 2.0.0 won't open the disk structure (bug?)

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dom61
Posts: 51
Joined: Sun Oct 25, 2009 4:54 pm
Location: Italy

Version 2.0.0 won't open the disk structure (bug?)

Post by dom61 » Fri Sep 25, 2026 6:56 am

Good morning.
The new 2.0.0 release can't open the disk structure; it freezes, and I don't know why.
I had to revert to release 1.18.4, which works perfectly.
Thank you.

Version 2.0.0
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Version 1.18.4
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Ugoos AM6B Plus | Remote control G20S PRO Plus | Splitter HDMI HDFury AVR-KEY | Display LG 65B6V | Cables HDMI KabelDirekt Pro series | Audio processor Yamaha RX-V775 | Rotel RMB-1075 | Storage Qnap Ts-431K +TL-D800C |
My PC Ryzen 7950X

cassiusdrow
Posts: 2
Joined: Thu Aug 07, 2025 10:19 pm

Re: Version 2.0.0 won't open the disk structure (bug?)

Post by cassiusdrow » Sat Sep 26, 2026 6:05 pm

I'm having the same issue. MakeMKV gives the message "AACS directory not present, assuming unencrypted disc", then hangs for several seconds, then gives a popup with message "Fatal error occurred, program will now exit." I assume these are the same messages as above.

These items failed with the error, all with no AACS folder:

1. Bluray iso disc images (never encrypted)
2. Bluray BDMV folders (never encrypted)
3. Bluray iso disc images (unencrypted by AnyDVDHD)
4. Bluray iso disc images (unencrypted by Xreveal)

These items succeeded:

1. Physical Bluray discs (encrypted, has AACS folder)
2. DVD iso images (unencrypted by AnyDVDHD and Xreveal)

All of the items work fine in 1.18.4.

Het Beest
Posts: 2
Joined: Fri Dec 29, 2017 11:52 am

Re: Version 2.0.0 won't open the disk structure (bug?)

Post by Het Beest » Sun Sep 27, 2026 8:20 am

cassiusdrow wrote: Sat Sep 26, 2026 6:05 pm These items failed with the error, all with no AACS folder:

3. Bluray iso disc images (unencrypted by AnyDVDHD)
4. Bluray iso disc images (unencrypted by Xreveal)

These items succeeded:

1. Physical Bluray discs (encrypted, has AACS folder)
I can confirm these three, same here. Working with Windows 11.

dom61
Posts: 51
Joined: Sun Oct 25, 2009 4:54 pm
Location: Italy

Re: Version 2.0.0 won't open the disk structure (bug?)

Post by dom61 » Sun Sep 27, 2026 8:25 am

I'm wondering if this is the right place to open a ticket, or if there's a specific section for that.
Thank you
Ugoos AM6B Plus | Remote control G20S PRO Plus | Splitter HDMI HDFury AVR-KEY | Display LG 65B6V | Cables HDMI KabelDirekt Pro series | Audio processor Yamaha RX-V775 | Rotel RMB-1075 | Storage Qnap Ts-431K +TL-D800C |
My PC Ryzen 7950X

Nucleus
Posts: 70
Joined: Sat Feb 20, 2021 10:58 am

Re: Version 2.0.0 won't open the disk structure (bug?)

Post by Nucleus » Sat Oct 10, 2026 7:04 am

Exact same issue here with multiple discs in v2.0.0, discs are clean. Is this fixed yet or does anyone know a workaround?

Edit: Exact same discs rip perfectly in older v1.1.8.4

Code: Select all

https://makemkv.com/download/old/
Image

Image
Windows:
Identifying The Correct Title To Rip: Process Monitor Method - GetMPLS Method
Mux/Remux: Set A Subtitle Stream On By Default (Forced)

Sayaka
Posts: 347
Joined: Sat Feb 28, 2026 3:00 pm

Re: Version 2.0.0 won't open the disk structure (bug?)

Post by Sayaka » Sat Oct 10, 2026 11:07 am

2.0.0 appears to be very buggy, the only known workaround for these bugs at the moment is to downgrade to 1.18.4 or an even earlier version (and to use either the current beta key or a previously purchased permanent key).