Re: I have not received an activation key
Re: I have not received an activation key
I have not as yet received my activation key. From what I can see, quite a number of people who have paid in the last few days have not received the key. I have called PayPro and they have not gotten communication from the vendor. Does anyone have any update? Thank you very much.
Re: I have not received an activation key
Like many ohers, I purchased a key late on Friday and have not received one from either PayPro or MakeMKV.
Others report having received a refund from either PayPro or PayPal, and I have just submitted a refund request to PayPro, who have suspended the MakeMKV account.
Call me pessimistic, but I wonder if Mike has decided to abandon this project. Clearly, he was not doing it for a living: he would not have had a free beta key for over 10 years, if he were depending on the license income. Also, whilst there is a record in this forum of Mike forgetting about a previous beta key expiry date, I find it very stange that Mike posted a couple of messages on Friday evening, saying that everything works as intended, and then "disappeared" just before the beta key expired.
The only users who seem untouched by this are those who already have a lifetime key.
Others report having received a refund from either PayPro or PayPal, and I have just submitted a refund request to PayPro, who have suspended the MakeMKV account.
Call me pessimistic, but I wonder if Mike has decided to abandon this project. Clearly, he was not doing it for a living: he would not have had a free beta key for over 10 years, if he were depending on the license income. Also, whilst there is a record in this forum of Mike forgetting about a previous beta key expiry date, I find it very stange that Mike posted a couple of messages on Friday evening, saying that everything works as intended, and then "disappeared" just before the beta key expired.
The only users who seem untouched by this are those who already have a lifetime key.
Re: I have not received an activation key
I have interacted with "Mike" in the past, and he seemed on top of things. If he has abandoned this project it will be a real loss.
Re: I have not received an activation key
hmmm Have you ever heard of a bit of patience... and it seems quite common that this happens at this time....... Chances are its one person working on this... He is in the UK (because that is where PayPro is based, a guess mind you) and therfore chances are he is on holiday with his kids or some such thing.... Summer holidays just started here and that is exactly what my daughter did.
ps: quite a brilliant move on your part getting his account suspended! That means that I could loose the chance of a key because of your impatience. Nice!
The guy has given it free for 10 years.... surley waiting an extra few days would not
have hurt you....
ps: quite a brilliant move on your part getting his account suspended! That means that I could loose the chance of a key because of your impatience. Nice!
The guy has given it free for 10 years.... surley waiting an extra few days would not
have hurt you....

Re: I have not received an activation key
From my understanding, PayPro removed his account a few days ago when they were being flooded with complaints and no response. Don't think it's this one guys fault.
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Re: I have not received an activation key
Anyone knows about the key?
I've tried to even purchase but I receive an error...
Makemkv is so good and now it's not working anymore
I've tried to even purchase but I receive an error...
Makemkv is so good and now it's not working anymore
Re: I have not received an activation key
Even though I have told PayPro that I am willing to wait a few days they were not willing to wait. They processed a refund. Looking at it from their point of view, they have received numerous complaints and no response back from the vendor. As a business, this is costing them time, energy and money. We certainly hope that Mike is OK and that this delay can be explained. If the delay is beyond his control I understand. If it is just a matter that he is on vacation, that is unacceptable. That leaves many customers and Paypro high and dry with no explanation. I will be happy to buy the product if I am assured that I will get an activation key. I think I am being reasonable.