Failure - 'The Hunt for Red October'

[Yokozuna]

Movie would not rip.

Comes back with 3 titles. Second is unchecked. Size 5.2 GB

Press Go and pop-up displays "MakeMKV console application has stopped working" produces crash report and "Fatal error occurred, program will now exit".

Problem signature:
Problem Event Name: APPCRASH
Application Name: makemkvcon.exe
Application Version: 1.6.10.0
Application Timestamp: 4de285c5
Fault Module Name: makemkvcon.exe
Fault Module Version: 1.6.10.0
Fault Module Timestamp: 4de285c5
Exception Code: c0000005
Exception Offset: 0011f8a6
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 3081
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

[mike admin]

Please do this - http://www.makemkv.com/onlinehelp/dump.html

[Yokozuna]

DVD rip fails soon after hitting go...


Debug log started at Mon Jul 18 10:35:42 2011 , written by MakeMKV v1.6.12 win(x86-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.6.12 win(x86-release) started
001004:0000 Debug logging enabled, log will be saved as C:\Users\xxx/MakeMKV_log.txt
003007:0000 Using direct disc access mode
003025:0000 Title #0 has length of 1 seconds which

is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #1 has length of 92 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003024:1000 Complex multiplex encountered - 1 cells and 134 VOBUs have to be scanned. This may take some time, please be patient - it can't be avoided.
003028:0000 Title #2 was added (16 cell(s), 2:09:29)
003024:1000 Complex multiplex encountered - 1 cells and 133 VOBUs have to be scanned. This may take some time, please be

patient - it can't be avoided.
003040:0000 Angle #2 was added for title #2
003028:0000 Title #3 was added (1 cell(s), 0:28:59)
005011:0000 Operation successfully completed
005014:0000

Saving 2 titles into directory C:/Users/xxx/Downloads

[Yokozuna]

Fatal Crash. Current build still does not work.

[mike admin]

Fatal Crash. Current build still does not work.

Please, do submit a debug dump per instructions at http://www.makemkv.com/onlinehelp/dump.html as requested earlier. It's impossible to fix this error unless you submit the dump file. Thank you.

[Yokozuna]

Hi Mike,

DVD rip still fails. Crashes the program.
Log file attached.

[setarip_old]

@Yokozuna

Hi!

Is your source material an original, commercial DVD?

[Yokozuna]

Mike,

When are you planning to address this? I have taken the effort to produce the dump files for you however there appears to be no action by your part to resolve?

[setarip_old]

Since you are continuing to pursue this a year after your initial post, I'd again ask you:

Is your source material an original, commercial DVD?

[geogan]

FYI: I'm getting the same program crash using latest makemkv v1.7.7 for winx64 when trying to do "Hunt for Red October - special collectors edition UK" (GB109961SV) Barcode:5014437835536. What do you want me to send? Would an ISO help?

Have done hundreds of DVD/Bluray - first time I saw an outright Windows program crash with makemkv...

p.s. Is your source material an original, commercial DVD? YES

[mike admin]

Please collect and send the debug dump per instructions at http://www.makemkv.com/onlinehelp/dump.html . Thanks in advance!