Fatal Error on M1 Mac

Please post here for issues related to DVD discs
jruiz58
Posts: 6
Joined: Sun Apr 11, 2021 2:24 pm

Fatal Error on M1 Mac

Post by jruiz58 » Sun Apr 11, 2021 3:48 pm

Hello,
I have a M1 Mac mini and I was trying to copy my brand new, 4K LOTR disks (extended version) to my NAS. Several of the Disks are showing a "fatal error" and causing the program to close. One of the two seems to look pristine, the other one has a roughly ½ inch scratch in the middle of the disk. I am including the information from Make MKV regarding the drive. etc.
Any help would be appreciated!
You do not have the required permissions to view the files attached to this post.

Coopervid
Posts: 4746
Joined: Tue Feb 19, 2019 10:32 pm

Re: Fatal Error on M1 Mac

Post by Coopervid » Mon Apr 12, 2021 6:32 pm

You posted in the DVD section instead of UHD.

Clean the discs with warm water and liquid soap and afterwards again with a microfiber cloth. UHDs show some invisible film that creates read errors - even if they look immaculate.

dcoke22
Posts: 4580
Joined: Wed Jul 22, 2020 11:25 pm

Re: Fatal Error on M1 Mac

Post by dcoke22 » Tue Apr 13, 2021 12:43 am

There's not a lot to go on in the original post. Generally, I don't think MakeMKV is supposed to get a 'fatal error' during operation.

viewtopic.php?f=8&t=24137

The above thread is someone who had a fatal error recently. Some of the debug steps in that thread might apply here.