Wiped computer, makemkv now says 'evaluation version'?

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poptop69
Posts: 5
Joined: Sat Apr 16, 2016 8:22 pm

Wiped computer, makemkv now says 'evaluation version'?

Post by poptop69 » Tue Jul 18, 2017 8:01 pm

I recently had to wipe my C drive and reinstall windows. I was running a paid version of makemkv but upon reinstall it has reverted back to evaluation version. Is there a way to reactivate the paid version or do I have to purchase it again?

Thank you.

d00zah
Posts: 1579
Joined: Mon Jun 06, 2016 8:23 pm

Re: Wiped computer, makemkv now says 'evaluation version'?

Post by d00zah » Tue Jul 18, 2017 10:42 pm

Help > Register . Paste in reg code. OK

Woodstock
Posts: 10312
Joined: Sun Jul 24, 2011 11:21 pm

Re: Wiped computer, makemkv now says 'evaluation version'?

Post by Woodstock » Wed Jul 19, 2017 3:07 am

And if you didn't record your registration code, check your email for a message from "avangate.com"; that's the company that processes payments and issues the registration code.

Failing that, contact support@makemkv.com with your information (email address used when you bought it, etc.), and Mike can look up your registration code.

poptop69
Posts: 5
Joined: Sat Apr 16, 2016 8:22 pm

Re: Wiped computer, makemkv now says 'evaluation version'?

Post by poptop69 » Wed Jul 19, 2017 4:34 am

Thank you both for your help!! I had forgotten that the email came from avangate. We're up and running again!

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