1.9.5 Windows Installation Error on Windows 8

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robertsd
Posts: 7
Joined: Thu Jan 29, 2015 6:10 pm

1.9.5 Windows Installation Error on Windows 8

#1 Post by robertsd » Fri Aug 21, 2015 1:54 pm

Following pop-up appears when trying to install update to D:\Program Files (x86)\MakeMKV\
which is where MakeMKV has always resided.

"MakeMKV installer

The selected installation directory is not empty. Please choose another installation directory."

MakeMKV v1.9.5 Setup reports:

Space required: 114.0MB
Space available: 301.7GB

After installing several MakeMKV updates in this location, this is the first time this has happened.

Yugatha
Posts: 86
Joined: Fri Jun 08, 2012 1:20 am
Location: The Land Down Under

Re: 1.9.5 Windows Installation Error on Windows 8

#2 Post by Yugatha » Sun Aug 23, 2015 8:40 am

Hi,

Please try uninstalling MakeMKV completely from the computer, then ensure the installation folder is deleted. Then, try installing it again as administrator (right-click -> Run as Administrator). This *should* fix the issue.

robertsd
Posts: 7
Joined: Thu Jan 29, 2015 6:10 pm

Re: 1.9.5 Windows Installation Error on Windows 8

#3 Post by robertsd » Sat Aug 29, 2015 11:29 pm

That did it. Thanks so much! :)

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