Bought License...no email yet?

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The Yeti
Posts: 3
Joined: Fri May 01, 2015 6:04 pm

Bought License...no email yet?

#1 Post by The Yeti » Fri May 01, 2015 6:07 pm

I bought a license yesterday (via Paypal) and have yet to receive an email telling me how to get MakeMKV.

Is this normal or should I contact someone??
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Romansh
Posts: 873
Joined: Sat Jan 22, 2011 7:09 pm

Re: Bought License...no email yet?

#2 Post by Romansh » Fri May 01, 2015 8:23 pm

It's a free download: /download/

You should have received a license key though.
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The Yeti
Posts: 3
Joined: Fri May 01, 2015 6:04 pm

Re: Bought License...no email yet?

#3 Post by The Yeti » Fri May 01, 2015 8:28 pm

Yeah, it's the reg key that I haven't got yet. Can't find any contact info on the MakeMKV site either. They DID charge my PayPal.
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Woodstock
Posts: 10590
Joined: Sun Jul 24, 2011 11:21 pm

Re: Bought License...no email yet?

#4 Post by Woodstock » Fri May 01, 2015 10:43 pm

support@makemkv.com gets to Mike.

The email itself will come from support@avangate.com , so you'll want to make sure that you aren't blocking them. Most likely, the IP on the email will be in either the 91.220.121.x or 5.35.210.x range. Mine arrived within minutes of the payment being finalized by PayPal.
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The Yeti
Posts: 3
Joined: Fri May 01, 2015 6:04 pm

Re: Bought License...no email yet?

#5 Post by The Yeti » Fri May 01, 2015 11:06 pm

Thanks!

The only email I got from avangate was "Finalize your payment"...I did that but it just says "PayPal email has been successfully confirmed" and I haven't received any other email from them.

I'll contact Mike and see what's up. :)
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