"Left Behind" can't open disc.

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Mondays
Posts: 42
Joined: Wed Apr 20, 2011 5:37 pm

"Left Behind" can't open disc.

#1 Post by Mondays » Tue Jan 13, 2015 6:19 pm

Just tried to rip Left Behind. No errors just a "can't open disc" message. I have the lasted version of MakMKV. Not a popular movie so I found no other messages about the movie here.

Ripped to ISO with another program... but always prefer MKV because of a smaller, cleaner file.

Anyone else have luck with this Blue Ray?

Woodstock
Posts: 10312
Joined: Sun Jul 24, 2011 11:21 pm

Re: "Left Behind" can't open disc.

#2 Post by Woodstock » Tue Jan 13, 2015 9:47 pm

Debug logs would be nice, to see why MakeMKV had a problem with the disk.

Mondays
Posts: 42
Joined: Wed Apr 20, 2011 5:37 pm

Re: "Left Behind" can't open disc.

#3 Post by Mondays » Sat Jan 17, 2015 4:40 pm

Sorry, I thought it was a one off issue. I just tried ripping The Skeleton Twins and get the same error. Could be something on my computer? Strange that same problem two discs in a row.. It looks like the log for Left Behind is over written but same issue.. so The Skeleton Twins log is below.

Using direct disc access mode
This disc uses newer version of AACS protection. Please let us know about it by visiting /a/?zMzMzMx/lxqbuN...
The volume key is unknown for this disc - video can't be decrypted
DEBUG: Code 0 at 3Ml?E/Hhu,=C~4Q5:213131962
DEBUG: Code 0 at 3Ml?E/Hhu,=C~4Q5:29397357
Failed to open disc

Seems attachment quota is reached so copy and paste below:
Debug log started at Sat Jan 17 16:28:50 2015 , written by MakeMKV v1.8.12 win(x64-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.8.12 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as C:\Users\Office/MakeMKV_log.txt
005075:0000 The new version 1.9.0 is available for download at /download/
003007:0000 Using direct disc access mode
003310:0000 This disc uses newer version of AACS protection. Please let us know about it by visiting /a/?zMzMzMx/lxqbuNe6pV3qLvEqQP5A3QHSiZV+LWdqNPtFsY4mjcPB1qUd2AwuKV99ovYeqnoqgRv2SEwtIktI5VGr/onxJm/uP/cRDJwZ30gy0zPrbO2DP2tdIeftVys34H4dbpj6yyHdlHOMM4hw+Cq31HHLWICng1UwdBZ5ApcuqrhexfLcFCjsubcGdVWFb57Cp1ujujW/2s0HzKPgRrreOBYNWiaEyv7CUj+BnHR+AonXfSLaL7EGxYVVvQ==
DAFD=PAAAADAAAAEABDQkEEwEBAQ==
DCE=zMzMzMz/5SqfUtGj/8dzWUZRQ/z9NEEoCUh3GkKcNfoQs+mjhrrn1qUczainka2mSF6gVhD4mez87RVSxNgFRaeF6Aae+YC9WUcWBsWPJOXs0lR81O4MbcVkFcf7yLs7/QSR+rC9bicQ7uH6z6wc4znPJ5YBVgiJkA==
DCE=zMzMzMz/5SqfWMmGI7GwZ6en2JRBdel7xq8cgEmcNfoQs+mjhrrn1qUczainka2mSF6gVhD4mez87RVSxNgFRaeF6Aae+YC9WUcWBsWPJOXs0lR81O4MbcVkFcf7yLs7/QSR+rC9bicQ7uH6z6wc4znPJ5YBVgiJkA==
003303:0000 The volume key is unknown for this disc - video can't be decrypted
001003:0020 DEBUG: Code 0 at 3Ml?E/Hhu,=C~4Q5:213131962
001003:0020 DEBUG: Code 0 at 3Ml?E/Hhu,=C~4Q5:29397357
005010:0000 Failed to open disc
Application exited at Sat Jan 17 16:36:36 2015

Woodstock
Posts: 10312
Joined: Sun Jul 24, 2011 11:21 pm

Re: "Left Behind" can't open disc.

#4 Post by Woodstock » Sat Jan 17, 2015 6:47 pm

The log has the answer, above where you were looking:
001005:0000 MakeMKV v1.8.12 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as C:\Users\Office/MakeMKV_log.txt
005075:0000 The new version 1.9.0 is available for download at /download/
You're still using a version that was replaced half a year ago (1.8.13), and twice since then (1.8.14, then 1.9.0).

Mondays
Posts: 42
Joined: Wed Apr 20, 2011 5:37 pm

Re: "Left Behind" can't open disc.

#5 Post by Mondays » Mon Jan 19, 2015 12:21 pm

Very strange, I know I updated it a few times before and after I had the error. I bet I went into my download folder and installed and even older version.

Working now, thanks.

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